Managing Director of Operations and Client Relations

3 days ago


Davao City, Davao, Philippines Transcom Worldwide (Philippines), Inc. Full time
Role Overview

This Managing Director of Operations and Client Relations will be responsible for managing all business operations, including efficiency, organization, client relations, and commercials.

The ideal candidate will have a strong background in commercial and operational leadership in the CRM or closely related industry, with experience in P&L management and associated financial practices.

  • Leadership: Provide strategic direction and guidance to the operations team.
  • Operations Management: Oversee the day-to-day operations of the business, ensuring efficiency and effectiveness.
  • Client Relations: Build and maintain strong relationships with clients, identifying opportunities for growth and improvement.
  • Commercial Negotiations: Develop and execute commercial strategies that drive revenue growth and profitability.
  • Team Management: Lead and manage a high-performing team, providing coaching and development opportunities.


  • Davao City, Davao, Philippines ibex Full time

    About the Director of Operational ExcellenceWe are looking for a highly experienced Director of Operational Excellence to join our team at ibex. In this role, you will be responsible for leading and developing team leads to achieve top performance, managing account and related issues, and developing strategies to improve call centre performance. You will...


  • Davao City, Davao, Philippines IES BUILDERS and SUPPLY Full time

    Job DescriptionWe are seeking a highly skilled and experienced Financial Operations Director to join our team at IES BUILDERS and SUPPLY.This role is responsible for overseeing the company's financial operations, ensuring accurate and timely financial reporting, and providing valuable insights to inform business decisions.Develop and implement financial...


  • Davao City, Davao, Philippines Flatworld Philippines Full time

    About the PositionWe are seeking a skilled and driven Associate Director of Operations to lead our Operations team in delivering exceptional client experiences, championing continuous improvements, and scaling our operations efficiently.


  • Davao City, Davao, Philippines Transcom Worldwide (Philippines), Inc. Full time

    Job DescriptionThe Senior Operations Director will be responsible for the management of all business units operating in our contact centers, ensuring overall revenue per employee contributions are in line with company goals. Key focus areas include efficiencies, organization, client relations, commercials, business planning, business development, process and...


  • Davao City, Davao, Philippines Flatworld Philippines Full time

    About the PositionWe are in search of an accomplished and driven Associate Director of Operations to lead our Operations team in Davao. In this crucial role, reporting directly to the Director of Operations, you will oversee the management of diverse customer service initiatives across multiple sectors. Your primary objective will be to deliver exceptional...


  • Davao City, Davao, Philippines Zevo Group Full time

    Clinical LeadershipAs a Clinical Leadership and Operations Director, you will be responsible for leading a team of mental health professionals, providing clinical supervision, and managing client relationships. You will also be expected to develop and implement wellbeing programs tailored to the specific needs of our clients.You will work collaboratively...


  • Davao City, Davao, Philippines Transcom Worldwide (Philippines), Inc. Full time

    Transcom is looking for talented individuals like you to join our awesome team. Be a Senior Operations Excellence Manager/Director in TranscomJoin our Transcom Family as a Senior Operations Excellence Manager/DirectorThe Sr. Manager/Director Opx is a strategic leader responsible for the comprehensive planning, design, and execution of Operational Excellence...


  • Davao City, Davao, Philippines Transcom Full time

    Job DescriptionWe are seeking a highly experienced and results-driven Executive Director of Business Operations to join our team. In this role, you will be responsible for managing all aspects of the company's business units operating in our contact centers. Your primary objective will be to exceed budgeted net profit targets for all CRM business operations...


  • Davao City, Davao, Philippines GAR Technologies Inc. Full time

    We are seeking a highly skilled IT Operations Director to join our team at GAR Technologies Inc.The ideal candidate will have a strong background in computer science or engineering and at least one year of related work experience.Responsibilities will include analyzing, designing, developing, testing, implementing, maintaining, and updating software systems...


  • Davao City, Davao, Philippines Transcom Full time

    Job DescriptionThis is an exciting opportunity to join our leadership team as a Chief Operations Officer. In this role, you will be responsible for overseeing all aspects of our contact center operations, including strategy development, talent management, and process improvement. You will lead a high-performing team of professionals and collaborate with...


  • Davao City, Davao, Philippines Alveo Land Corp. Full time

    We are seeking a highly skilled Development Operations Director to lead our team in delivering high-quality projects that meet customer needs and expectations.In this role, you will oversee all aspects of project operations, including project planning, execution, monitoring, and control.Key responsibilities include:Developing and implementing project...

  • Project Director

    6 days ago


    Davao City, Davao, Philippines Toplis Solutions Inc. - Davao Branch Full time

    We are seeking a highly organized and experienced Project Director to oversee a short-term, project-based initiative involving the repacking of fertilizer and ensuring efficient logistics operations.The Project Director will be responsible for managing a team of workers, ensuring quality control of the repacking process, and overseeing logistics operations...


  • Davao City, Davao, Philippines CAP ONE RESOURCES EQUITY CORP. Full time

    Job Description**Company Overview:**CAP ONE RESOURCES EQUITY CORP. is a leading provider of exceptional services in operational excellence, leasing management, and office administration.**Job Summary:**We are seeking an experienced and skilled professional to join our team as an Operational Excellence Director, Leasing and Facilities Manager, or...


  • Davao City, Davao, Philippines TORCH Solutions Full time

    TORCH Solutions seeks a skilled Client Relations Expert to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service and support.ResponsibilitiesCommunicate effectively with customers via phone or other channelsResolve customer complaints in a timely and professional mannerProvide product...


  • Davao City, Davao, Philippines AIA Hong Kong and Macau Full time

    We're seeking an experienced professional to join our marketing, distribution & partnership team as the Associate Director, Agency Business Development. In this role, you'll be responsible for driving the growth and success of our Agency Distribution Channel.You'll work closely with our agency leaders to design and execute strategies that meet our company's...


  • Davao City, Davao, Philippines Robinsons Land Corporation Full time

    About Our TeamWe are a dynamic and growing company that values innovation, teamwork, and customer satisfaction. As a Property Operations Director, you will play a key role in driving business growth and delivering exceptional results.The successful candidate will be responsible for overseeing the property operations function, including management of staff,...


  • Davao City, Davao, Philippines Cobden & Carter International Full time

    Cobden & Carter International seeks a highly motivated and experienced Service Delivery Director to lead our call center operations team.About the PositionThe Service Delivery Director will be responsible for overseeing the delivery of exceptional customer experiences, ensuring high levels of service quality and efficiency.This role requires strong...


  • Davao City, Davao, Philippines KAKAAA LETCHON MANOK Full time

    At KAKAAA LETCHON MANOK, we are seeking a highly skilled Business Operations Director to oversee the smooth functioning of our store operations.About the RoleThe ideal candidate will possess strong leadership and team management skills, with the ability to implement company policies and procedures effectively.Maintaining high standards of store cleanliness,...


  • Davao City, Davao, Philippines Dusit Hotels and Resorts in Davao Full time

    Job DescriptionPRIMARY RESPONSIBILITIES:AdministrationThe Communication Manager assists in drawing up the Public Relation action, advertising and media plan in conjunction with the Director of Communications annually.Maintains and updates record of media, journalists mailing list.Maintains a record on former and existing clients (mailing list).Assists in any...

  • Operations Director

    3 days ago


    Davao City, Davao, Philippines Fpsinc Full time

    Company OverviewFpsinc is a leading performance-based outsourcing firm dedicated to delivering multichannel solutions for our clients and providing fulfilling careers for our employees. Our headquarters is located in Boston, MA, with operations in Kansas City, MO; Metro Manila, Philippines; Bogota, Colombia; and Chennai, India.Job DescriptionWe are seeking...