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Customer Service Representative in Healthcare

2 weeks ago

Pasay, National Capital Region, Philippines EXL Service Philippines Full time

**About the Role**

This is an exciting opportunity to join our team as a Healthcare Customer Support Specialist. In this role, you will be responsible for providing exceptional customer service and support to our clients in the healthcare industry.

**Key Responsibilities:**

  1. Answer customer calls and respond to inquiries in a timely and professional manner.
  2. Provide product information and answer questions about our client's services.
  3. Maintain accurate records of customer interactions and feedback.

**Requirements:

  1. Bachelor's degree or equivalent experience.
  2. At least 1 year of experience in a call center or customer-facing role.
  3. Excellent communication and problem-solving skills.
  4. Familiarity with CRM software and data entry systems.

**Why Join Us:**

  1. Opportunity to work with a leading provider of business process outsourcing solutions.
  2. Ongoing training and development opportunities.
  3. A supportive team environment.