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Voice Support Specialist

2 weeks ago

Paranaque City, Calabarzon, Philippines RecruiterPH Full time

**About Us:

At RecruiterPH, we pride ourselves on delivering exceptional customer service and connecting talented individuals with exciting job opportunities.

**Job Summary:

We are looking for a highly motivated and experienced Voice Support Specialist to join our team. In this role, you will be responsible for handling customer complaints and resolving issues in a professional and timely manner.

You will also be responsible for managing large volumes of incoming calls, following established communication procedures, and developing effective solutions to customer concerns.

This is an excellent opportunity for someone who is passionate about customer service and has strong problem-solving skills.

**Key Responsibilities:

The ideal candidate will have:

  • at least 6 months of experience in a call center environment
  • excellent communication and interpersonal skills
  • ability to work under pressure and meet deadlines
  • knowledge of MS Office applications
  • willingness to work night shift or shifting schedules

**What We Offer:

We offer a competitive salary, opportunities for career growth and development, and a supportive work environment.