Medical Services Coordinator

1 week ago


Pasig, National Capital Region, Philippines Global Integrated Contact Facilities Full time

In this exciting role as a Customer Service Representative in our local health insurance account, you'll have the opportunity to leverage your medical knowledge and skills to deliver exceptional customer experiences.

As a key member of our team, you'll be responsible for providing support and guidance to customers, while also contributing to the growth and success of our organization.

Key responsibilities include:

  • Providing accurate and timely information to customers regarding their health insurance accounts
  • Resolving customer inquiries and concerns in a professional and courteous manner
  • Working collaboratively with internal stakeholders to ensure seamless customer service

We're looking for candidates who possess:

  • A degree in any Medical Allied course: Midwifery, Radtech, PT, Dental Assisting, Surgical Technology, Nursing, Medical Billing, Practical Nursing, Pharmacy, Nursing Aide, Biology
  • No prior experience is required; however, having 6 months of BPO experience handling an HMO account can be beneficial
  • Flexibility for adjusting schedules to meet business needs
  • Availability to work onsite in Ortigas Center, Pasig City

Benefits of joining our team include:

  • Probationary employment with opportunities for growth and development
  • Leave credits upon regularization
  • HMO credits upon regularization
  • Paid training and professional development


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