Medical Services Coordinator
1 week ago
In this exciting role as a Customer Service Representative in our local health insurance account, you'll have the opportunity to leverage your medical knowledge and skills to deliver exceptional customer experiences.
As a key member of our team, you'll be responsible for providing support and guidance to customers, while also contributing to the growth and success of our organization.
Key responsibilities include:
- Providing accurate and timely information to customers regarding their health insurance accounts
- Resolving customer inquiries and concerns in a professional and courteous manner
- Working collaboratively with internal stakeholders to ensure seamless customer service
We're looking for candidates who possess:
- A degree in any Medical Allied course: Midwifery, Radtech, PT, Dental Assisting, Surgical Technology, Nursing, Medical Billing, Practical Nursing, Pharmacy, Nursing Aide, Biology
- No prior experience is required; however, having 6 months of BPO experience handling an HMO account can be beneficial
- Flexibility for adjusting schedules to meet business needs
- Availability to work onsite in Ortigas Center, Pasig City
Benefits of joining our team include:
- Probationary employment with opportunities for growth and development
- Leave credits upon regularization
- HMO credits upon regularization
- Paid training and professional development
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