Product Support Expert

1 day ago

Pasay, National Capital Region, Philippines beBeeProblem Full time $40,000 - $80,000

Apollo is a leading go-to-market solution for revenue teams.

The Product Advocate role involves delivering exceptional customer experiences by leveraging product expertise and strong communication skills.

Key Responsibilities
  • Handle customer inquiries in digital and voice channels to provide technical and product support.
  • Troubleshoot and resolve customer issues, escalating complex problems effectively.
  • Stay up-to-date on product changes, new features, and integrations, proactively expanding knowledge.
  • Validate workflows with peers and identify patterns in customer feedback to inform internal discussions.
Requirements
  • Minimum 2 years of experience in an entry-level tech support role.
  • Strong problem-solving skills with the ability to troubleshoot and resolve complex customer issues.
  • Excellent communication skills, both written and verbal, with an empathetic approach.
About This Role

This role offers the opportunity to work on cutting-edge products and collaborate with experienced professionals to drive productivity for our customers.

  • Technical Support Expert

    1 day ago

    Pasay, National Capital Region, Philippines beBeeExpertise Full time $40,000 - $68,000

    Job Title: Technical Support ExpertWe are seeking a highly skilled and experienced Technical Support Expert to join our team. This role involves providing exceptional technical support to customers, partners, and colleagues through various communication channels.About the Role:Provide expert technical guidance and troubleshooting assistance to resolve...

  • Product Development Expert

    1 day ago

    Pasay, National Capital Region, Philippines beBeeProduct Full time $60,000 - $80,000

    Product Development ExpertOur organization seeks a Product Manager to lead the definition of product requirements, identify market opportunities, and enhance product reach. The successful candidate will be based in Taipei, Taiwan.ResponsibilitiesLead product planning, market research, and outreach initiativesResolve customer issues and track their...

  • Technical Support Expert

    1 day ago

    Pasay, National Capital Region, Philippines beBeeTechnical Full time ₱40,020 - ₱54,300

    Job DescriptionThe primary objective of this role is to provide expert technical support on various products, identifying and resolving complex issues through live chat and tickets that consistently exceed customer expectations.Responsibilities:Deliver high-quality support on technical products and troubleshoot intricate challenges encountered by...

  • Technical Support Expert

    24 hours ago

    Pasay, National Capital Region, Philippines beBeetechnical Full time $40,000 - $60,000

    Job seekers looking to expand their technical expertise in customer-facing roles may be interested in this Technical Support Expert position.This role offers a chance to work with a dedicated team, delivering exceptional support services to clients across various industries. You will collaborate closely with colleagues to enhance technical capabilities and...

  • Support Expert

    1 day ago

    Pasay, National Capital Region, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000

    About Our RoleWe're seeking a highly skilled Support Expert to join our team. As a key member of our customer success unit, you will be the primary point of contact for learners, clients, and trainers, providing exceptional service and support.ResponsibilitiesRespond promptly and empathetically to learner and trainer inquiries, feedback, and technical...

  • Technical Support Expert

    1 day ago

    Pasay, National Capital Region, Philippines beBeeTechnical Full time $100,000 - $120,000

    Senior Technical Support SpecialistThis role is ideal for an experienced IT professional with a passion for delivering top-notch technical assistance and troubleshooting.Main Responsibilities:Troubleshoot and resolve complex technical issues related to end-user devices, software applications, and infrastructure.Provide timely and effective communication with...

  • Production Coordinator

    1 week ago

    Pasay, National Capital Region, Philippines Amazon Full time $90,000 - $120,000 per year

    DescriptionWe are seeking a skilled 3D Coordinator (Lead) to act as a subject matter expert in 3D modeling, texturing, VFX, animations, rendering, compositing, and lighting, creating innovative 3D experiences for e-commerce. The 3D Coordinator will lead a team to meet KPI metrics, train junior and senior artists in new production techniques, and enhance...

  • Application support

    1 week ago

    Pasay, National Capital Region, Philippines WE SUPPORT INCORPORATED Full time $40,000 - $80,000 per year

    Job Description• Facilitates seamless integration between the Back Office applications and the business lines• Sees that production issues are responded to in a timely manner• Evaluates problem resolutions and delivery of application changes to anticipate impact to business and users in order to keep the user community well informed.• Provides...

  • Technical Support Expert Opportunity

    24 hours ago

    Pasay, National Capital Region, Philippines beBeeSupport Full time ₱50,000 - ₱100,000

    Job OverviewWe are seeking highly skilled and customer-focused individuals to join our team as technical support experts.About the RoleThe successful candidate will be responsible for providing exceptional technical assistance and troubleshooting support to clients across various industries.This role requires a strong proficiency in English, both written and...

  • Technical Solutions Expert

    24 hours ago

    Pasay, National Capital Region, Philippines beBeeSolution Full time ₱800,000 - ₱1,000,000

    Technical Solutions ExpertWe are seeking a skilled Technical Solutions Expert to join our team.As a key member of our solutions team, you will be responsible for solving customer problems through creative technical solutions.This role requires a strong passion for understanding customer needs and translating them into effective solutions that drive product...