Infrastructure Solutions Manager
2 weeks ago
We are seeking a highly skilled Service Delivery Manager to join our team at GECO Philippines. As a key member of our organization, you will be responsible for leading the delivery of our infrastructure solutions and ensuring that our clients receive exceptional service.
Key Responsibilities:- Lead the delivery of infrastructure solutions, including data centers, clouds, networks, and security.
- Manage and coordinate teams in a complex organization to ensure successful project delivery.
- Develop and implement ITIL processes to improve service management and delivery.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Ensure compliance with operational KPIs and infrastructure utilization targets.
- At least 10 years of experience in infrastructure delivery and 5 years in services delivery management.
- Strong technical skills in public and private clouds, OS/cloud maintenance, monitoring, and utilization.
- Excellent communication and leadership skills, with the ability to work with diverse teams and stakeholders.
- Experience with Agile and DevOps methodologies, as well as CMMI.
- Ability to analyze and synthesize complex situations, with a strong focus on customer service.
- Public and private clouds, including Azure, AWS, and GCP.
- OS/cloud maintenance, monitoring, and utilization.
- Backup and storage solutions.
- Disaster recovery and business continuity planning.
- Network layer, including switches, firewalls, and VoIP.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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