SCM Professional

Job Summary:

We are seeking an experienced Order Management & Supply Chain Specialist to drive global order execution and supply chain reporting. This role requires ownership of order lifecycle management, PO handling, inventory tracking, and contract manufacturing support.

This individual will lead order lifecycle processes: intake, validation, confirmation, delivery confirmation, and RMA handling. They will also own PO lifecycle reporting: publish trackers, analyze deviations between estimates vs actuals, support invoice-to-PO matching.

The successful candidate will have strong experience with ERP systems and hands-on knowledge of PO management, RMA processes, and inventory tracking. They will prepare weekly reports on inventory health, PO status, STO (Stock Transfer Orders), and open issues. Additionally, they will engage daily with US counterparts to ensure alignment and issue resolution.

Responsibilities:

• Lead order lifecycle processes: intake, validation, confirmation, delivery confirmation, and RMA handling.
• Own PO lifecycle reporting: publish trackers, analyze deviations between estimates vs actuals, support invoice-to-PO matching.
• Resolve Master Data Management (MDM) issues and escalate exceptions where required.
• Coordinate with manufacturing partners for rack manufacturing and staging orders.
• Prepare weekly reports on inventory health, PO status, STO (Stock Transfer Orders), and open issues.
• Drive issue resolution within defined SLOs.
• Engage daily with US counterparts to ensure alignment and issue resolution.

Requirements:

• 3–5 years of experience in Supply Chain Operations, Procurement, or Order Management.
• Strong experience with ERP systems (SAP or equivalent).
• Hands-on knowledge of PO management, RMA processes, and inventory tracking.
• Strong reporting and analytics skills with Excel/Google Sheets.

What We Offer:

The ideal candidate will have the ability to work in a cross-functional, global, customer-facing environment.