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Technical Support Specialist

3 weeks ago

Quezon City, National Capital Region, Philippines Nityo Infotech Full time

At Nityo Infotech, we are seeking a highly skilled Technical Support Specialist to join our team. As an IT Operations Associate, you will be responsible for providing exceptional technical support to our clients.

Key Responsibilities:

  • Providing level 1 technical support to clients via phone, email, or in-person
  • Troubleshooting and resolving technical issues with Linux/Unix environments
  • Working closely with cross-functional teams to resolve complex technical issues

Requirements:

  • Exposure to Linux/Unix environment (must have)
  • Experience in level 1 technical support
  • Good communication skills
  • Knowledgeable in command lines, Windows Servers, SQL Servers, and ITIL

About Us:

Nityo Infotech is a leading provider of IT services and solutions. We are committed to delivering high-quality services to our clients and fostering a collaborative work environment.