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Security Incident Responder

1 week ago

Manila, National Capital Region, Philippines Prime System Solutions Full time

Cybersecurity Analyst Job Overview

About Us

We are a leader in tech-driven staff augmentation, providing innovative solutions in the fast-paced digital era. Our mission is to help clients navigate the complexities of cybersecurity.

Responsibilities
  • Maintain accurate and real-time timesheets and record complete and accurate notes of troubleshooting and communication with clients.
  • Receive mentoring and feedback from peers and others.
  • Where appropriate, escalate complicated issues to a more senior resource or other appropriate teams.
  • Review Tickets with Manager.
  • Actively participate in team huddles, L10 meetings, one-on-one meetings, and any other team meetings.
  • Create and update documentation when changes occur or discoveries are made.
  • Attend monthly training and team meetings as required.
  • Additional duties as required.
Requirements
  • Two years of work experience in the information security or related fields.
  • Two or more current security-related industry certifications.
  • Experience with SIEM platforms, firewall management, and endpoint detection and response platforms.
  • One year or more of experience with EDR solutions, ESGs, vulnerability management, and content filtering.
  • Good problem-solving and decision-making skills; ability to understand and analyze complex issues.
  • Self-motivated, detail-oriented, highly organized, and able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality.
  • Manage the security event monitoring and incident response ticket queues and triage as appropriate to meet the established service level agreements.
  • Promptly transfer cybersecurity tickets to the client or internal point of contact.
  • Clearly convey indicators of compromise, isolation, and remediation steps.
  • Analyze and interpret system, security, and application logs in order to diagnose faults, spot abnormal behavior, and rule out false positives.
  • Effectively utilize End Detection and Response tools to investigate alerts, anomalies, and build accurate timelines related to possible compromise.
  • Follow established procedures to investigate, escalate, contain, or eradicate malicious activity.
  • Develop and deliver written and oral reports to clients, teammates, and management to aggregate and communicate security information and metrics.
  • Provide input and recommendations to improve internal processes and procedures related to SOC duties and responsibilities.
  • Participate in threat-hunting activities and other special projects as required.