Sales Training Specialist
3 days ago
We are looking for a Sales Training Specialist to join our team in Davao.
Job Description:- Develop educational materials such as videos, manuals, and interactive learning activities to enhance the sales skills of our customer service representatives.
- Conduct classroom-style seminars on product features and sales techniques to ensure that our staff has the knowledge they need to succeed.
- Cultivate interpersonal skills through role-playing activities, negotiation, teamwork, and conflict management to improve our staff's performance.
- Identify individual and team skill gaps to provide targeted training and development opportunities.
- Schedule regular training sessions to keep our staff up-to-date with the latest sales techniques and industry trends.
- Liaise with managers to encourage on-the-job coaching and mentorship programs to support new hires.
Requirements:
- Work experience as a Customer Service Trainer or similar role is highly valued.
- Experience in sales or customer service positions is an added advantage.
- Familiarity with Learning Management Software (LMS) and interactive learning activities is essential.
- Excellent communication and presentation skills are necessary to engage our staff and promote our products effectively.
- A Bachelor's degree in Education, Human Resources, or a relevant field is required.
- Additional certification in training is a plus.
- Willingness to work onsite in Davao City is a must.
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