Customer Service Representative
1 day ago
About Neksjob
">Neksjob is a leading provider of business process outsourcing (BPO) services. We are committed to delivering exceptional customer experiences through our team of skilled and dedicated professionals.
">Job Summary
">We are seeking highly motivated and customer-focused individuals to join our BPO team as Call Center Agents. As a Call Center Agent, you will be responsible for managing incoming customer calls and emails, addressing customer inquiries and concerns, and ensuring efficient resolution of customer issues.
">Key Responsibilities
">- ">
- Manage incoming customer calls and emails in a professional and courteous manner">
- Address customer questions, concerns, and service requests in a timely and effective manner">
- Ensure efficient and accurate resolution of customer issues through the use of client-specific tools and software">
- Deliver exceptional customer service with professionalism, empathy, and expertise">
Qualifications
">To be successful as a Call Center Agent, you will need to possess the following qualifications:
">- ">
- High School Graduate or Senior High School Graduate">
- At least 6 months of call center experience">
- Excellent communication and customer service skills">
- Ability to work on site">
Why Choose Neksjob?
">At Neksjob, we offer a competitive salary plus allowances, paid training, monthly performance incentives, and career development and advancement opportunities. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.
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