Customer Service Director

Role SummaryThis is a challenging role for a Customer Service Director who can drive business growth and customer satisfaction. As Operations Supervisor, you will provide guidance and leadership to team leaders and members to achieve both customer and business outcomes through effective communication, problem solving, and efficient process execution.The...

OverviewMass Markets, a leading Business Process Outsourcing (BPO) company, seeks an experienced Customer Service Operations Director to oversee all aspects of our call center team. As a sales manager, you will ensure exceptional customer experiences in all touch-points, including phone service and digital communication channels.

**Job Overview**Alef Food Services Inc. is seeking a highly experienced Customer Service Director to lead our customer service team and ensure exceptional customer experiences.**Key Responsibilities:** Manage customer complaints, issues, and questions, provide assistance to newly hired employees, conduct performance evaluations, and recommend staff...

AireSpring, a leading provider of Cloud Communications and Managed Connectivity, is seeking an experienced Service Assurance Manager to lead our customer service operations. As a trusted partner to over 22,000 enterprise locations worldwide, we aim to deliver exceptional customer experiences through personalized service and operational efficiency.The ideal...

About the Job: We are seeking a highly skilled and experienced Director of Service Management to join our team at Jobhunters. As a key member of our Engineering Department, you will be responsible for coordinating all after-sales activities, maintaining close liaison with customers and suppliers, and preparing summary reports on parts sales forecasts.Key...

About the Opportunity:We are looking for a seasoned Financial Services Director Leader to lead our commercial banking team at JKILC. The successful candidate will have a bachelor's degree and a minimum of 8 years of experience in the wealth management industry, with a strong background in financial services.Key Responsibilities:Develop comprehensive...

Job Qualification:Computer LiterateMedical Allied Course Graduate/ College LevelWith Technical Knowledge of Medical TerminologiesJob Description:Greeting customers in a friendly, professional manner using the suggested script.Answering telephonic and e-mail inquiries in a timely manner. Supply individuals with details about the extent of their health...

About the JobThis is a fantastic opportunity to join our team as a Customer Development Director and drive business growth through strategic partnerships.You will be responsible for leading and developing our Total execution strategy for assigned Modern Trade customers/accounts.This role requires strong leadership skills, excellent communication skills, and...

Role DescriptionThe Administrative Services Director will lead the development and implementation of administrative policies and procedures at Traxion Tech Inc. This role requires a seasoned professional with strong leadership skills and a focus on delivering exceptional results.Main ResponsibilitiesDevelop and implement administrative policies and...

**About the Role**This is an exciting opportunity for a seasoned professional to join our team as a Team Leader, focusing on the effective handling of inbound inquiries and FNOL claims. As a key member of our leadership team, you will be responsible for guiding and developing your team to achieve exceptional results.**Key Accountabilities**Lead and manage...

About the RoleWe are seeking a highly experienced Call Center Operations Director to join our Mass Markets team. The successful candidate will be responsible for leading a team of 5-10 supervisors, coaching and developing their skills to achieve exceptional customer service outcomes.The ideal candidate will have a proven track record in call center...

Job OverviewMed Metrix is seeking an experienced Operations Director to oversee the management and support of a team of Medical Claims Analysts. The successful candidate will be responsible for monitoring key performance measures, providing operational support, and ensuring compliance with medical billing policies and procedures.The Operations Director will...

About the RoleWe are looking for a talented and experienced Global Service Delivery Director to join our team at Comcast. As a member of our leadership team, you will be responsible for directing the multi-product and enterprise solutions technical teams, ensuring that they have the necessary resources and support to deliver exceptional...

As the Global Network Engineering Director, you will play a pivotal role in shaping our global service delivery strategy. Your primary focus will be on developing and executing a robust operational framework that supports our enterprise customers worldwide.Main ObjectivesProcess Optimization: Design and implement efficient operational processes to enhance...

Key ResponsibilitiesThe Operations Director will be responsible for overseeing the overall strategy and direction of the contact center. This includes managing budgets, developing forecasts, and analyzing key performance indicators (KPIs) to measure success.Develop and implement strategies to improve customer satisfaction and reduce churn rates.Manage a team...

About the RoleWe are seeking a highly skilled Retail Operations Director to oversee daily store operations at Riders Unique Experience Corporation. This individual will be responsible for driving sales growth, managing staff, and ensuring an exceptional customer experience.Key ResponsibilitiesOversee daily store operations, including inventory management and...

Key ResponsibilitiesAftersales Department Leadership & Business Development: Lead, mentor, and manage the aftersales team, including technicians and service coordinators, fostering a culture of accountability, collaboration, and continuous improvement.Develop and implement strategies to achieve departmental revenue targets and position Q2 HR as the industry...

JOB SUMMARY: The Customer Service Representative (CSR) will be responsible for handling customer inquiries, providing product and service information, resolving issues, and ensuring an excellent customer experience. Additionally, the role may require face-to-face meetings or presentations as necessary to assist clients in understanding and maximizing the...

Key ResponsibilitiesLead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling.Responsible for coaching and developing reports on customer service processes and best practices.Manage metrics, performance criteria, policies, and procedures to improve call center productivity continuously.

We are seeking a highly skilled Product Development Director to lead the design process for our product lines.About Toby's Sports:Toby's Sports is a dynamic and innovative company that specializes in creating high-quality products for sports enthusiasts. Our team of experts is dedicated to delivering exceptional designs that meet the needs of our...