Financial Recovery Specialist

5 days ago


Mandaluyong City, National Capital Region, Philippines Bank of Commerce (Philippines) Full time
Job Description

We are seeking a skilled Financial Recovery Specialist to join our team at the Bank of Commerce (Philippines). As a key member of our collections department, you will be responsible for performing collection efforts through call outs, collection letters, emails, and SMS.

Your primary objective will be to minimize bad debt losses while maintaining customer goodwill and achieving 100% Collection Productivity Benchmarks.

You will work closely with your Team Leader/Collection Supervisor to focus collection efforts on assigned accounts and ensure that all collection activities are carried out in accordance with established procedures and guidelines.

  • You will initiate account maintenance by preparing and recording requests for reversals and updating client information.
  • Reconcile accounts as necessary and process client requests within agreed turnaround times.
  • You will prepare account endorsements for skip tracing and collection follow-up, as well as reconcile accounts as needed.

To be successful in this role, you will need to have excellent communication skills, both written and verbal. You must also be able to work independently with minimal supervision and possess strong analytical and problem-solving skills.

Requirements

The ideal candidate will have:

  • 1-3 years of experience in collections or a related field.
  • Diploma or equivalent education.


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