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Patient Care Coordinator
3 weeks ago
We are seeking a skilled Patient Care Coordinator to join our team at St. Luke's Medical Center.
Duties and Responsibilities:- Assist patients in accessing care and navigating hospital services by assessing barriers to care and engaging patients and families in creating potential solutions to hospital-related challenges.
- Help and guide the patient through the healthcare system, working to overcome obstacles that prevent them from receiving necessary care and treatment.
- Identify appropriate and credible resources responsive to patient needs, whether clinical or non-clinical.
- Educate patients and families on the multidisciplinary nature of care treatment, the roles of the team members, and what to expect from the healthcare system.
Requirements:
- Candidate must be a Graduate of a Bachelor's Degree course in customer service related (BS Hotel, Restaurant and Management, etc.).
- Fresh graduates are welcome to apply.
- At least experience in the customer service related field and excellent Customer Service Skills.
- Excellent communication skills.
- Employs active listening and is attentive to details.
- Computer literate in Windows-based applications.
- Basic understanding of medical terminologies, hospital operations, and payment processing is an advantage.
