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E-Commerce Operations Director

2 weeks ago

Manila, National Capital Region, Philippines SUPPLIES STATION, INC. Full time

About Us:

At SUPPLIES STATION, INC., we are committed to delivering exceptional e-commerce experiences for our customers. As a leading provider of innovative products, we strive to stay ahead in the market by leveraging cutting-edge technologies and best practices.

Job Summary

We are seeking an experienced E-Commerce Manager to join our team. This is a key leadership role that requires strong analytical, communication, and problem-solving skills. The successful candidate will be responsible for managing our e-commerce platform, coordinating with internal and external stakeholders, and driving business growth through data-driven decision making.

Key Responsibilities
  • Manage & Monitor Analytics
  1. Analyze trends, metrics, and content performance to determine the overall direction of each platform which involves appropriate promotions, strategies, tactics and product recommendations.
  • Coordinate With Support Groups
  1. Coordinate with various support groups in head office (to include: internal and external clients) to process requirements for e-commerce activities.
  • Assist In E-Commerce Operations
  1. Ability to handle e-commerce operations particularly on order processing and customer service.
  • Deliver Output
  1. Monitor and improve Return On Ads Spend (ROAS) and check-out rate.