IT Support Specialist with Infrastructure Expertise

2 weeks ago


Makati City, National Capital Region, Philippines KMC Solutions Inc Full time

KMC Solutions Inc is seeking a skilled IT Support Specialist to provide technical assistance and ensure smooth IT operations.

About the Role

The successful candidate will be responsible for providing first-line investigation, diagnosis, and resolution of IT-related issues, as well as escalating unresolved incidents within agreed timelines. This role involves ensuring all tickets are updated until issues are resolved, conducting hardware and software maintenance and support, and performing tasks assigned by the immediate supervisor.

Key Responsibilities
  • Provide Technical Assistance: Respond to IT-related queries and issues from end-users in a timely and professional manner.
  • Investigate and Diagnose Issues: Conduct thorough analysis to identify root causes of problems and recommend solutions.
  • Resolve and Close Incidents: Resolve issues promptly and efficiently, adhering to established help desk procedures and timelines.
  • Educate End-Users: Provide training and guidance to enhance users' IT skills and knowledge.
  • Collaborate with Teams: Work closely with centralized Network teams and other stakeholders to resolve complex issues.
Requirements

To be considered for this role, you must possess:

  • Strong Analytical Skills: Ability to analyze complex IT issues and develop effective solutions.
  • Excellent Communication Skills: Effective communication and interpersonal skills to interact with diverse stakeholders.
  • Technical Aptitude: Proficiency in office automation products, computer peripherals, and networking equipment.
  • Problem-Solving Abilities: Proven ability to troubleshoot and resolve IT issues efficiently.
Compensation Package

This position offers an attractive salary range of $60,000 - $80,000 per annum, depending on experience and qualifications.



  • Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    At Hunter's Hub Incorporated, we are seeking an experienced IT Infrastructure Support Specialist to join our team.Job SummaryWe are looking for a highly skilled and motivated individual to support the design, implementation, and maintenance of our network infrastructure.Responsibilities:Collaborate with Technical Support Engineers and Administrators to...


  • Makati City, National Capital Region, Philippines JK Network Services Full time

    Job DescriptionCompany Overview: As a global professional services company, JK Network Services offers unparalleled expertise in digital, cloud, and security solutions.Salary Range: PHP 60,000 to PHP 150,000 gross (open to negotiation)Job Responsibilities: We seek an experienced Cloud Infrastructure Support Specialist to support our applications, collaborate...


  • Quezon City, National Capital Region, Philippines Nityo Infotech Full time

    Nityo Infotech - Job Opportunity**About the Role:**We are seeking an experienced Systems Infrastructure Support Specialist to join our team in Quezon City, working from home. This is a fantastic opportunity for individuals with expertise in IT operations and infrastructure support.**Key Responsibilities:**Provide level 1 technical support for...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Technology Infrastructure Specialist to join our team at Nityo Infotech. As a key member of our Technology Infrastructure Support Department, you will be responsible for managing strategy, operations, and resources to ensure seamless delivery of unit objectives.In this role, you will...


  • Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    We are seeking a highly skilled IT Infrastructure Support Specialist to join our team at TASQ Staffing Solutions in Quezon City, Manila. This role involves providing top-notch technical support for our clients and ensuring seamless operation of their IT systems.As an IT Infrastructure Support Specialist, you will be responsible for handling...


  • Makati City, National Capital Region, Philippines JK Network Services Full time

    Job SummaryWe are seeking a highly skilled Cloud Infrastructure Support Specialist to join our team at JK Network Services. This role will be responsible for supporting the company's cloud infrastructure, collaborating with developers and product architects, and utilizing experience in MS Azure Administration and MS Windows Server.About UsJK Network Services...


  • Makati City, National Capital Region, Philippines Global Coordination Center Limited Full time

    Job DescriptionWe are seeking a skilled Cloud Infrastructure Specialist to join our team at the Global Coordination Center Limited.The successful candidate will have expertise in designing, implementing, and managing scalable and secure infrastructure on Google Cloud Platform (GCP).Key Responsibilities:Design and implement efficient and secure infrastructure...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    We are seeking a highly skilled Cloud Infrastructure Specialist to join our team at Nityo Infotech.About the RoleAs a Cloud Infrastructure Specialist, you will be responsible for designing and implementing secure and scalable cloud infrastructure solutions. This is an excellent opportunity to work with cutting-edge technologies and make a significant impact...


  • Makati City, National Capital Region, Philippines Strategic Networks Inc. Full time

    Strategic Networks Inc. is seeking an experienced Senior Network Infrastructure Specialist to join our team in a challenging role that will leverage your expertise in designing, implementing, and managing complex network infrastructure solutions.About the RoleAs a Senior Network Infrastructure Specialist, you will be responsible for leading the...


  • Makati City, National Capital Region, Philippines RIGHTSECURITY SOLUTIONS Full time

    **Job Overview**We are seeking a highly skilled Senior Infrastructure Specialist to join our team at RIGHTSECURITY SOLUTIONS. In this role, you will be responsible for designing and implementing secure network infrastructure solutions for our clients.About the RoleThis is a challenging and rewarding position that requires strong technical skills, excellent...


  • Makati City, National Capital Region, Philippines Hunter's Hub, Inc. Full time

    **Job Title:** Highly Skilled Data Infrastructure SpecialistAt Hunter's Hub, Inc., we're seeking an exceptional Senior Data Engineer with over 10 years of experience in designing and implementing data models for relational and non-relational databases. The ideal candidate will be responsible for leading the development, implementation, and maintenance of our...


  • Makati City, National Capital Region, Philippines JK Network Services Full time

    Job OverviewJK Network Services is seeking an experienced IT Infrastructure Specialist to join our team. As a key member of our technical staff, you will be responsible for providing top-notch support to our clients and ensuring the smooth operation of our network infrastructure.Key Responsibilities:Provide technical support to our clients and internal...


  • Quezon City, National Capital Region, Philippines Nityo Infotech Full time

    About Nityo InfotechWe are a dynamic company that values innovation and customer satisfaction. Our team is dedicated to delivering top-notch services in the IT sector.Job SummaryWe are seeking an experienced Technical Support Specialist for our Infrastructure team. The ideal candidate will have a strong background in Linux/Unix environment, command lines,...


  • Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    We are seeking an experienced Cloud Infrastructure Automation Specialist to join our team at Nityo Infotech Services Philippines.As a key member of our engineering team, you will be responsible for deploying and managing CI/CD pipelines using Jenkins/Groovy. You will also assist in the deployment of static analysis tools as required and help manage source...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    Job DescriptionWe are seeking an experienced Cloud Infrastructure Specialist to join our team at Nityo Infotech. The successful candidate will be responsible for designing, deploying, and managing Azure cloud infrastructure.


  • Makati City, National Capital Region, Philippines Strategic Networks Inc. Full time

    Strategic Networks Inc. is seeking a highly skilled Technical Support Specialist - Infrastructure Services to join our team in Makati City, Philippines.About the Role:We are looking for an experienced and proactive individual to provide technical support for our clients' infrastructure needs. The successful candidate will be responsible for resolving...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    We are seeking a highly skilled Cloud Infrastructure Specialist to join our team at Nityo Infotech. As a key member of our infrastructure team, you will be responsible for designing, implementing, and managing our cloud-based infrastructure.The ideal candidate will have at least 2-5 years of experience in Azure Cloud Infrastructure skills, including...


  • Makati City, National Capital Region, Philippines Strategic Networks Inc. Full time

    Job OverviewWe are seeking a highly skilled and experienced Senior Network Infrastructure Specialist to join our team at Strategic Networks Inc. The ideal candidate will have a strong background in network engineering, with expertise in designing, implementing, and maintaining complex network infrastructures.About the RoleThe Senior Network Infrastructure...


  • Quezon City, National Capital Region, Philippines Nityo Infotech Full time

    Nityo Infotech, a leading provider of IT solutions, is seeking an experienced Infrastructure & Operations Support Analyst to join their team.About the RoleThis is an exciting opportunity for a motivated individual to work from home as part of our dynamic support team. As an Infrastructure & Operations Support Analyst, you will be responsible for providing...


  • Makati City, National Capital Region, Philippines Global Coordination Center Limited Full time

    We are seeking a highly skilled Cloud Infrastructure Specialist to join our team at Global Coordination Center Limited. As a key member of our infrastructure team, you will be responsible for designing, implementing, and managing scalable and secure cloud infrastructure on Google Cloud Platform (GCP).About the RoleThe ideal candidate will have experience in...