Content Strategist

6 days ago


Mandaluyong City, National Capital Region, Philippines Metacom Careers Full time

Metacom Careers is a leading company in the industry, and we are seeking an experienced Business Analyst to join our team. As a Business Analyst, you will play a critical role in analyzing and improving our knowledge management processes and systems.

About the Role:

You will work closely with stakeholders to understand their knowledge needs and address content gaps.

  • Understand knowledge needs and address content gaps.
  • Work closely with IT, Service Managers & Process Owners.

Key Responsibilities:

  • Collaborate with stakeholders to identify areas for improvement.
  • Develop and implement solutions to improve knowledge management processes.

Requirements:

  • Bachelor's degree in Information Management, IT, Business Admin, or related field
  • 3-5 years of experience in knowledge management or a similar role
  • Experience with knowledge management tools (e.g., ServiceNow, SharePoint, Confluence)
  • Strong organizational & project management skills
  • Ability to train and engage stakeholders at all levels

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