Customer Service Associate

6 days ago


Angeles City, Central Luzon, Philippines Telework Full time

About Our Company

We are a dynamic and growing company that provides exceptional customer service to our clients. As a Customer Service Associate, you will be part of a team that strives to deliver top-notch support and exceed customer expectations.

Salary and Benefits

You will receive a competitive salary, with opportunities for bonuses and incentives based on your performance. We also offer health insurance coverage, retirement savings plans, and paid time off to ensure your well-being and work-life balance.

Job Description

As a Remote Customer Support Specialist, you will handle customer inquiries and concerns via phone, email, or online chat. You will provide clear and concise solutions to their issues, ensuring that they have a positive experience with our company.

Required Skills and Qualifications

To succeed in this role, you must have excellent verbal and written communication skills. You should be able to remain calm and professional in challenging situations and adapt to changing priorities quickly.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues efficiently and effectively
  • Provide clear and concise information to customers via phone, email, or online chat
  • Work collaboratively with internal teams to resolve complex issues
  • Maintain accurate records and reports as required

Benefits

In addition to a competitive salary, you will enjoy the following benefits:

  • Health insurance coverage
  • Retirement savings plan
  • Paid time off
  • Opportunities for bonuses and incentives

Work Setup

This is a remote work opportunity, which means you can work from the comfort of your own home. However, you may be required to attend occasional meetings or training sessions at our office.



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