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Client Relationship Manager

2 weeks ago

Quezon City, National Capital Region, Philippines Alarme Transport Services & Logistics Inc. Full time

The Logistics Account Manager at Alarme Transport Services & Logistics Inc. is responsible for managing client relationships, ensuring smooth handling of domestic freight operations, and driving business growth through client satisfaction and retention. This role requires both operational expertise and exceptional communication skills.

Main Responsibilities:
  • Client Communication: Acts as the primary point of contact for client inquiries, resolving issues promptly and effectively to maintain high levels of client satisfaction.
  • Relationship Maintenance: Builds and maintains strong relationships with existing clients to ensure loyalty and retention, identifying opportunities to upsell or cross-sell additional services.
  • Operational Support: Collaborates with the Operations Department to ensure timely and efficient services, monitoring shipment progress and troubleshooting delays.
Seniority Level:

Entry level

Employment Type:

Full-time

Job Function:

Sales and Business Development

Industries:

Truck Transportation and Freight and Package Transportation