Hybrid Support Professional

3 days ago


Manila, National Capital Region, Philippines General Motors Full time

About the Role:

This role operates in support of GBS transformations in partnership with the VSSM function. We are seeking a highly skilled professional who can provide world-class support for the GM sales reporting function.

The successful candidate will be responsible for:

  • Providing hyper-care activities and user access management for multiple systems, business partner support, daily monitoring, issue management support, and ongoing reporting requirements sustaining multiple regions and functions.
  • Communicating effectively with business users.
  • Developing standardized reporting tools and dashboards to enhance customer and field initiatives.
  • Updating and maintaining operations processes, desk procedures, and other documentation.
  • Collaborating cross-functionally with various partners across different business functions to understand business processes.


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