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Site Reliability Expert

1 week ago

Manila, National Capital Region, Philippines Kroll Full time

As a Site Reliability Expert at Kroll, you will be part of the Site Reliability Engineering team within the Crisp Technical Services business unit. The team focuses on developing SaaS, distributed systems, and product integrations to support internal stakeholders' critical business operations and provide customers with industry-leading threat detection technology products.

Key responsibilities include using cloud platforms to maintain and improve availability, supporting our industry-leading SaaS solution, ensuring highly available and resilient platforms through continual monitoring and improvement suggestions, and upholding contracted Service Level Objectives (SLOs) with engineering teams in Development and Delivery.

Key skills required for this role include fault finding ability, monitoring solutions, experience working in an ITIL Help Desk environment, Google Cloud certifications, release and deployment tooling, and experience in distributed, cloud environments using Azure/AWS/GCP.