Customer Support Specialist Manila

1 week ago


Manila, National Capital Region, Philippines JobsAvenuePH Full time

Federal Land seeks a skilled Customer Support Specialist to join our team in Manila. As a key player in delivering exceptional customer experiences, you will maintain positive relationships with customers while adhering to company policies and procedures.

Key Responsibilities:
  1. Provide Exceptional Customer Service: Respond promptly and professionally to incoming customer inquiries and requests.
  2. Manage Client Information: Conduct final reviews of submitted documents and system data for completeness and accuracy before printing Contracts to Sell (CTS).
  3. Authorize Transactions: Approve changes or updates to client information based on supporting documentation.
  4. Offer Feedback and Support: Provide relevant and regular feedback to customers, Project Leads, and Functional Leads.
Requirements:
  • Educational Background: Graduate of any 4-year course.
  • Experience: Prior experience in customer service roles is advantageous.
  • Skills: Excellent communication and interpersonal skills, strong attention to detail, and proficiency in customer service software.
  • Attributes: Highly motivated, goal-oriented, and capable of managing multiple tasks efficiently.

Apply now and become a valuable member of our team



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