Customer Support Specialist Manila
1 week ago
Federal Land seeks a skilled Customer Support Specialist to join our team in Manila. As a key player in delivering exceptional customer experiences, you will maintain positive relationships with customers while adhering to company policies and procedures.
Key Responsibilities:- Provide Exceptional Customer Service: Respond promptly and professionally to incoming customer inquiries and requests.
- Manage Client Information: Conduct final reviews of submitted documents and system data for completeness and accuracy before printing Contracts to Sell (CTS).
- Authorize Transactions: Approve changes or updates to client information based on supporting documentation.
- Offer Feedback and Support: Provide relevant and regular feedback to customers, Project Leads, and Functional Leads.
- Educational Background: Graduate of any 4-year course.
- Experience: Prior experience in customer service roles is advantageous.
- Skills: Excellent communication and interpersonal skills, strong attention to detail, and proficiency in customer service software.
- Attributes: Highly motivated, goal-oriented, and capable of managing multiple tasks efficiently.
Apply now and become a valuable member of our team
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