Entry-Level Customer Service Representative
3 weeks ago
Neksjob is a dynamic organization that values exceptional customer service and employee growth.
Salary: We offer a competitive salary of $25,000 per year, based on our analysis of industry standards and the level of experience required for this role. This compensation package reflects our commitment to providing a fair and attractive remuneration plan for our employees.
Job Description
We are seeking a highly motivated and detail-oriented individual to join our team as a customer service representative. In this role, you will be responsible for handling incoming calls from customers, resolving their inquiries and requests in a timely and professional manner. You will also utilize various client-based tools and applications for customer management and servicing.
Key Responsibilities:
- Answering incoming calls from customers
- Resolving customer inquiries and requests
- Ensuring customer requests are handled in an appropriate and timely manner
- Utilizing various client-based tools and applications for customer management and servicing
Required Skills and Qualifications
To succeed in this role, you should have excellent communication skills, be willing to work on-site, and possess a high school diploma or equivalent. Previous experience in a BPO environment is desirable but not necessary. We are committed to supporting the growth and development of our employees, and we believe that this role offers exciting opportunities for career advancement within the company.
Benefits
As a valued member of our team, you can expect a range of benefits, including:
- Competitive salary
- Exciting performance bonuses and account-specific allowances
- Career advancement opportunities
- Promotion within the company
- Comprehensive healthcare benefits
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