Site Based CSR Position

3 days ago


Makati City, National Capital Region, Philippines Neksjob Philippines Full time

About Us

Neksjob Philippines is a company that values customer satisfaction and employee growth.

As a customer-centric company, we prioritize building strong relationships with our customers based on trust, empathy, and professionalism.

Our Goals:

  • Deliver outstanding customer experiences that meet and exceed client expectations.
  • Provide a supportive and dynamic work environment for our employees.

Job Description

As a Customer Service Representative at Neksjob Philippines, you will be responsible for professionally interacting with customers and addressing their specific requests based on process rules.

Providing exceptional customer service while addressing their needs with empathy and understanding is crucial to succeeding in this role.

Key Tasks:

  • Respond to customer inquiries and resolve issues promptly.
  • Provide solutions to customer problems and concerns.

Required Skills and Qualifications

To succeed in this role, you must have the following skills and qualifications:

  • At least 6 months of BPO experience.
  • High School Graduate or SHS Graduate.
  • Good to excellent English communication skills.
  • Available to start ASAP.

Benefits

We offer a competitive salary and career growth opportunities to our employees.

Join our dynamic and supportive team to grow your career and achieve your goals.

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