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Immigration Program Manager

1 week ago

Pasay, National Capital Region, Philippines Amazon Full time
Job Overview

The Amazon Business Mobility Services (BMS) team is a trusted advisor to the company's global workforce, businesses, and candidates. Our team combines expertise in project management, analysis, and immigration to deliver world-class support and strategic consulting.

Key Responsibilities
  • Manage high-volume immigration cases across APAC and EMEA, ensuring strict compliance with local regulations and optimizing processing efficiency.
  • Develop strategic solutions for complex immigration challenges, leveraging customer feedback and defect analysis to drive continuous improvement initiatives.
  • Serve as the point of contact for immigration lifecycle management, coordinating documentation, government interactions, and multi-stakeholder communications.
  • Lead cross-functional operational enhancement projects, ensuring consistent delivery of high-quality service levels while driving innovation in immigration processes.