Account Representative

1 week ago


Taguig, National Capital Region, Philippines Gratitude Philippines Full time
Gratitude Philippines: A Company Overview

We are a reputable outsourcing company committed to delivering exceptional services to our clients.

Compensation and Benefits

The estimated salary for this role is PHP 25,000 per month, which may vary based on qualifications and performance. In addition to the base pay, you can expect competitive benefits that enhance your overall compensation package.

Job Description:Role Summary:

This position involves handling incoming calls from the UK insurance account with a focus on providing top-notch customer service and support.

Duties and Responsibilities:
  • Respond to customer inquiries in a professional and courteous manner.
  • Collaborate with internal teams to resolve complex issues efficiently.
  • Maintain accurate records of customer interactions and correspondence.
Required Skills and Qualifications:

To succeed in this role, you will need:

  • A minimum of one year of BPO experience, preferably in voice-related roles.
  • A completed college degree from an accredited institution.
Preferred Skills:

A background in sales or customer-facing roles is advantageous.

About Gratitude Philippines

We value employee growth and development, offering opportunities for training and career advancement within the company. As part of our team, you can enjoy a dynamic work environment that fosters collaboration, innovation, and mutual respect.



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