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Strategic Director of Professional Services

2 weeks ago

Pasig, National Capital Region, Philippines Finastra Full time

About the Job:

Finastra is seeking a practice head to lead its midas and fpm implementations. The ideal candidate will have significant experience with midas and/or core banking software, strong leadership skills, and expertise in project management.

Key Responsibilities:

  • Lead pre-sales activities, including project scoping, estimations, and SOWs for midas and fpm implementations and upgrades.
  • Oversee project management to ensure timely and quality delivery of project deliverables.
  • Investigate and resolve technical defects related to projects implementations.
  • Develop excellent relationships with customers and ensure their needs are met.

Requirements:

  • Significant experience with midas and/or core banking software.
  • Strong leadership skills with experience in managing multidisciplinary teams.
  • Experience in pre-sales activities, including project scoping, estimations, and SOWs.
  • Strong project management experience, particularly in software implementation and deployment.
  • Customer management skills with a focus on ensuring customer success.