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Financial Service Delivery Specialist

2 weeks ago

Tarlac City, Central Luzon, Philippines TRBank Full time
About the Job:

The Loan Manager at TRBank plays a critical role in driving business growth by managing loan operations and ensuring compliance with regulatory requirements. This position requires a strategic thinker who can develop and execute plans to achieve monthly targets while maintaining high-quality service standards.

Main Responsibilities:
  • Supervise loan center operations, including agent management, client handling, and resource allocation.
  • Develop and implement strategies to meet business objectives, generate new accounts, and maintain a strong agent network.
  • Assess and improve team performance, provide feedback, and establish a culture of excellence.

Key Performance Indicators (KPIs):
  • Recruitment and activation of Bank Loan Agents.
  • Accreditation of Loan Agents.
  • Activation of Accredited Loan Agents.
  • Maintenance of active agent pool.
  • Accounts processed, received, and submitted for approval.
  • Loan releases and amount released.
  • Product mix and custodianship.

Requirements:
  • Bachelor's degree in Marketing, Business Studies, Administration, Management, Banking and Finance or equivalent.
  • 3 years of extensive experience in Sales and Marketing from a reputable banking/financial services industry.
  • Strong account-sourcing skills, decision-making ability, and customer service skills.