Operations Management Position
1 week ago
Job Description:
We are seeking an experienced Operations Supervisor to join our team at DME Service Solutions. The ideal candidate will have a minimum of 3 years DME/CPAP experience and a strong background in patient demographics, CMN, chart notes, and insurance information.
Responsibilities:
- Lead a team of customer service representatives
- Develop and implement effective customer service strategies
- Conduct regular team meetings and provide coaching and feedback
- Analyze data and identify areas for improvement
- Collaborate with the Client Manager to develop and implement departmental plans and goals
- Recruit, hire, and train new employees
- Maintain accurate records and reports
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