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Compliance Oversight Specialist

2 weeks ago

Quezon City, National Capital Region, Philippines Western Union Full time
Job Description
We are seeking an experienced Compliance Oversight Specialist to join our Know Your Customer team (KYC) within the Global Compliance organization. This role focuses on Enhanced Customer Due Diligence (ECDD) process oversight, ensuring quality standards are maintained and adhered to while executing the oversight of KYC programs.

Responsibilities
- Develop and implement ECDD process improvements to enhance overall quality and efficiency
- Collaborate with cross-functional teams to identify and mitigate compliance risks
- Analyze customer activity data to identify potential red flags and conduct thorough investigations
- Provide expert guidance on AML/CFT regulations and industry best practices to internal teams
- Develop and deliver training sessions on ECDD process enhancements and AML/CFT trends

Requirements
- Bachelor's degree in finance, business, or a related field, or equivalent professional experience in financial services, compliance, or risk management is preferred
- Minimum of 2 years of experience in Bank Secrecy Act, AML Compliance, or general and/or risk-based compliance
- Strong analytical, investigative, and problem-solving skills with high attention to detail, especially in evaluating complex customer profiles and transactions
- Ability to identify and assess compliance risks and escalate issues to the appropriate level when necessary
- Demonstrated experience in process improvement or project management, particularly in compliance, risk, or operational areas
- Proven ability to work independently, making informed decisions aligned with company policies and regulatory requirements
- Proficiency in MS Office Applications, with advanced Excel skills for data analysis, reporting, and process tracking
- Strong communication skills, both verbal and written, with experience in delivering feedback
- Knowledge of current and emerging technologies in AML/CFT such as transaction monitoring tools, data analytics, and AI-based systems is a plus

About Western Union
Western Union is a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. We believe in the power of movement and its ability to transform lives and communities. Our mission is to move money for better, connecting people and businesses through innovative financial solutions.