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Payroll Operations Specialist

3 weeks ago

Pasig, National Capital Region, Philippines Jollibee Group of Companies Full time

Job Overview:

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We are seeking a highly skilled Payroll Specialist to join our team. As a Payroll Specialist, you will play a critical role in ensuring the accurate and timely processing of payroll for all North American employees.

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Responsibilities:

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  • Process payroll for North American employees using the ADP payroll system.">
  • Verify and enter employee data, including hours worked, new hires, terminations, and changes in pay rates and deductions.">
  • Ensure accurate calculations for regular and overtime hours, bonuses, commissions, and other compensation components.">
  • Review timekeeping records and resolve discrepancies with relevant departments.">
  • Prepare and submit payroll-related reports to management and finance as required.">
  • Stay updated on federal, state, and local payroll laws and regulations, ensuring compliance in all payroll processes.">
  • Handle payroll inquiries from employees, addressing issues related to pay, taxes, and deductions in a timely and professional manner.">
  • Collaborate with HR and Finance teams to reconcile payroll-related accounts and address any discrepancies.">
  • Process employee benefit deductions, garnishments, and other payroll deductions accurately.">
  • Assist in year-end payroll activities, including W-2 processing and reconciliation.">
  • Maintain payroll records and ensure data confidentiality and security.">
  • Participate in payroll system upgrades and testing, ensuring smooth implementation.">
  • Provide exceptional customer service to employees and other stakeholders regarding payroll matters.">
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Requirements:

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  • Bachelor's degree in Accounting, Finance, Human Resources, or a related field (or equivalent experience).">
  • Proven experience in payroll processing, preferably using ADP Workforce Now or ADP Enterprise HR.">
  • In-depth knowledge of payroll laws, regulations, and best practices in the United States and Canada.">
  • Strong proficiency in using payroll software and Microsoft Office applications, especially Excel.">
  • Exceptional attention to detail and accuracy in data entry and calculations.">
  • Excellent organizational and time-management skills, with the ability to meet strict deadlines.">
  • Strong problem-solving skills and the ability to resolve complex payroll issues.">
  • Excellent communication skills, both written and verbal, with a customer-service-oriented approach.">
  • Ability to handle sensitive and confidential information with utmost discretion.">
  • Experience with multi-state payroll and Canadian payroll is a plus.">
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About Our Company:

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Jollibee Group of Companies is a leading foodservice network with a presence in Asia, Europe, and the Middle East. We are committed to delivering quality products and services that exceed our customers' expectations.