Strategic Operations Manager

2 days ago


Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full time
Job Description

The role of the Operations Program Manager is to support the Chief Operating Officer in executing strategic and operational plans for the Maplecrest Group. Key responsibilities include:

  1. Collaborating with Operations Cluster Heads on developing performance metrics aligned to OKRs and Corporate Goals.
  2. Preparing regular reports to inform Operations Cluster performance reviews and assisting in the development of programs to enhance performance or correct shortfalls.
  3. Leading/supporting special projects assigned by the COO, such as Shared Service financial analysis.
  4. Managing the Annual Business Planning and Quarterly Reviews process for Operating Units not covered by Investment Management.

Key Results Areas

The Operations Planning Manager will:

  1. Work with Operations Cluster Heads to establish performance metrics aligned to OKRs and Corporate Goals.
  2. Develop a reporting/data collection system and dashboards for discussion among Operations Cluster Leaders.
  3. Analyze performance and co-develop recommendations on closing performance gaps with Cluster Heads.
  4. Support the Shared Service Center setup by analyzing financial and operational data to assist in its establishment.
  5. Manage the Annual Business Plan process:
    1. Collaborate with Finance, IM, and Cluster Heads to develop planning templates relevant to operations.
    2. Develop a communications plan for all stakeholders.
    3. Manage the schedule of presentations and approvals.
    4. Closing follow-up actions or comments arising from ABP presentations.

Qualifications

  • A bachelor's degree in finance, accounting, economics, business administration, or a related field.
  • At least 3 years of experience in Business Development, Financial Planning and Analysis, Project Management, Consulting, or a similar role.
  • Strong financial modeling skills.
  • Proficiency in Excel, PowerPoint, and other relevant software tools.
  • Strong analytical, problem-solving, and communication skills.
  • Strong collaboration and influencing skills.
  • Curiosity, creativity, and initiative to generate innovative ideas.


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