Current jobs related to Service Delivery Manager - San Fernando, Central Luzon - TeleTech Holdings, Inc.

  • IT Service Delivery Manager

    20 hours ago

    San Fernando, Central Luzon, Philippines TRT Shared Services, OPC Full time

    About the RoleThis is an exciting opportunity for a skilled IT Service Delivery Manager to join our team at TRT Shared Services, OPC.The successful candidate will be responsible for managing the incident management process, working with team members to resolve incidents, and ensuring that all protocols are followed.Responsibilities:Managing the incident...

  • Service Delivery Expert

    1 day ago

    San Fernando, Central Luzon, Philippines Valeros Business Company Full time

    We are currently seeking a highly motivated Service Delivery Expert to join our team at Valeros Business Company. As a Service Delivery Expert, you will play a crucial role in ensuring that our customers receive the highest level of service possible.In this role, you will be responsible for managing multiple customer accounts, responding to customer...

  • Service Delivery Professional

    19 hours ago

    San Fernando, Central Luzon, Philippines Work Services Full time

    Job OverviewAt Work Services, we are seeking a highly motivated and skilled Service Delivery Professional to join our team as a Virtual Healthcare Representative. In this role, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective solutions to customer inquiries and...

  • Aftersales Service Delivery Expert

    6 days ago

    San Fernando, Central Luzon, Philippines Foton Motor Philippines, Inc. Full time

    Job SummaryFoton Motor Philippines, Inc. seeks an experienced Aftersales Officer to coordinate with dealers, ensure customer satisfaction, and drive business growth.The successful candidate will have strong analytical and problem-solving skills, excellent communication abilities, and experience in a similar role.Main Responsibilities:Monitoring and Guidance:...

  • Service Delivery Specialist

    11 hours ago

    San Fernando, Central Luzon, Philippines Banh Mi Kitchen Inc. Full time

    We are seeking a highly motivated and organized Quick Service Staff member to join our team at Banh Mi Kitchen Inc. This individual will be responsible for supporting our front-of-house operations, ensuring seamless customer experiences, and contributing to the overall success of our organization.Main Responsibilities:Supporting customers with queries and...

  • Transportation and Delivery Expert

    4 days ago

    San Fernando, Central Luzon, Philippines LBC Express, Inc. Full time

    Company OverviewLBC Express, Inc. is a leading logistics company that provides transportation and delivery services across various industries.We are committed to providing excellent customer service and efficient logistics solutions. Our team is comprised of experienced professionals who share a passion for delivering exceptional results.Job...

  • Service Desk Quality Manager

    7 days ago

    San Fernando, Central Luzon, Philippines Tata Consultancy Services Full time

    About the Role: We are seeking a highly skilled Quality Assurance Specialist to join our IT service desk team. In this role, you will be responsible for developing and implementing quality standards, leading quality analysts, analyzing quality metrics, and collaborating with service desk leadership to drive continuous improvement initiatives.Main...

  • Product Delivery Specialist

    15 hours ago

    San Fernando, Central Luzon, Philippines Ale Mart Corporation Full time

    About Ale Mart Corporation We are a leading retail corporation dedicated to providing exceptional customer experiences through efficient logistics and supply chain management. Our team is comprised of talented professionals who share a passion for excellence and innovation. If you are a motivated individual looking for a challenging role with opportunities...

  • Head of IT Systems and Services

    6 days ago

    San Fernando, Central Luzon, Philippines SupportNinja Full time

    Key ResponsibilitiesManage and lead a team of talented IT professionals, providing guidance, mentorship, and oversight to ensure exceptional service deliveryPlan, implement, and monitor IT systems and infrastructure to support the overall business objectivesCollaborate with cross-functional teams to identify and address IT-related challenges and...

  • Service Delivery Expert

    1 day ago

    San Fernando, Central Luzon, Philippines Cloudstaff Philippines Inc. Full time

    RequirementsBachelor's degree in a related field or equivalent experienceExcellent verbal and written communication skillsProficient in using various software systems, including HubspotAbility to work independently and as part of a teamFamiliarity with digital media, SaaS, or real estate products

  • Delivery Partner Network Lead

    6 days ago

    San Fernando, Central Luzon, Philippines Shopee Philippines Inc. Full time

    Job Overview:As a Regional Fleet Lead, you will be responsible for overseeing the management of our agency and IC Delivery Partners (DPs). This includes sourcing, onboarding, and monitoring DPs to meet our business objectives.Main Tasks:Collaborates with Hub Leads to address concerns with DPs.Identifies and secures qualified DPs through partnerships with...

  • Service Delivery Ops Associate Manager

    2 weeks ago

    San Nicolas Balas, Central Luzon, Philippines RecruiterPH Full time

    Responsibilities:Handle day to day operational / client delivery of process & financial performance of the program he/she will be assigned to.Job Qualifications.Bachelors DegreeMinimum of 5- 7 years professional experience under F&A/ Health/ Voice Operations with 5 years Supervisory positionStrong planning skills; able to manage multiple priorities and...

  • Purchasing Manager

    6 days ago

    San Fernando, Central Luzon, Philippines Molex Integrated Products Philippines Inc. Full time

    **Job Summary:**We are seeking an experienced Purchasing Manager to lead our procurement efforts and drive business growth. As a key member of our team, you will be responsible for managing the sourcing, purchasing, and logistics of materials, goods, and services.About Molex Integrated Products Philippines Inc.Molex Integrated Products Philippines Inc. is a...

  • Customer Service Representative

    3 days ago

    San Fernando, Central Luzon, Philippines Career Ways Full time

    **About Us:**Career Ways is a dynamic and customer-centric organization that values excellence in service delivery.As a Call Center Agent, you will play a vital role in ensuring high levels of customer satisfaction on a daily basis.We are seeking highly motivated and skilled individuals to join our team and contribute to our mission of providing exceptional...

  • Customer Service Representative

    2 weeks ago

    San Fernando, Central Luzon, Philippines Gratitude Philippines Full time

    Account: International Food Delivery Campaign | Voice AccountMust have 1 year of customer-facing/customer service experience (BPO/Non-BPO).Must complete 2 years of tertiary or college education (with no back subjects).Lives within the proximity of La Union, Pangasinan, Ilocos Regions, or Baguio (2-3 hours away from our site).Salary:11K - 17,600

  • Client Services Professional

    5 days ago

    San Fernando, Central Luzon, Philippines TaxValet — Fractional Sales Tax Department. Full time

    About Our TeamTaxValet is a forward-thinking fractional sales tax department committed to delivering exceptional service to our clients. We're seeking a talented US Tax Specialist to join our team and contribute to our continued growth and success.Job SummaryThe Client Tax Specialist will be responsible for managing changes to existing client accounts in...

  • Building Services Coordinator

    5 days ago

    San Fernando, Central Luzon, Philippines CBRE Group, Inc. Full time

    **Job Overview:**The CBRE Facilities Coordinator plays a vital role in ensuring the smooth operation of facilities. Reporting directly to the Property Manager, you will be responsible for coordinating various tasks and activities to maintain the highest level of service delivery.Collaborate with landlords, tenants, and service providers to implement and...

  • Operations Logistics Manager

    7 days ago

    San Fernando, Central Luzon, Philippines La Rose Noire Clark Pampanga Full time

    Job SummaryLa Rose Noire Clark Pampanga is seeking an experienced Logistics Officer to manage and coordinate logistics operations, including warehousing and inventory management.Responsibilities:Manage and coordinate logistics operations to ensure efficient and effective delivery of goods and services.Develop and implement strategies to improve operational...

  • Food Service Management Professional

    20 hours ago

    San Fernando, Central Luzon, Philippines Classic Savory Full time

    We're looking for an accomplished Assistant Restaurant Manager to join our dynamic team at Classic Savory.About Our Ideal CandidateOur ideal candidate possesses excellent customer service skills, a strong background in food & beverage knowledge, and experience in managing teams. They are self-motivated, adaptable, and thrive in fast-paced environments.Job...

  • Corporate Support Manager

    6 days ago

    San Fernando, Central Luzon, Philippines The Back Room Offshoring Inc. Full time

    Job SummaryWe are seeking a talented and experienced professional to fill the role of Administration Manager at The Back Room Offshoring Inc. This is an excellent opportunity for someone who is passionate about operations management and process improvement, and has experience working in a fast-paced environment.Key DutiesClient Services: Coordinate client...

Service Delivery Manager

1 week ago

San Fernando, Central Luzon, Philippines TeleTech Holdings, Inc. Full time

**Overview**

TeleTech Holdings, Inc. is a global leader in customer experience technology and services. We are committed to delivering exceptional customer experiences through our combination of humanity and technology.

**About the Role**

We are seeking an experienced Senior Manager, Operations to join our team in Metro Manila, Philippines. As a key member of our global team, you will be responsible for leading our service delivery team and driving business growth and excellence.

**Key Responsibilities**

  1. Leadership and Mentoring: Provide guidance and support to managers to achieve company and client goals.
  2. Performance Improvement: Develop strategies to improve key success metrics, including customer satisfaction scores and quality goals.
  3. Team Development: Identify areas for improvement and develop plans to enhance team performance.

**Requirements**

  • 3+ years of experience in call center operations or customer service industry.
  • Bachelor's Degree or equivalent.
  • Strong leadership and mentoring skills.
  • Ability to analyze data and develop strategies for improvement.