Senior Quality Lead

2 weeks ago


Quezon City, National Capital Region, Philippines WNS Full time

We are looking for a seasoned Quality Assurance professional to lead our Quality Team at WNS.

Key Responsibilities:
  • Develop and implement strategies to improve quality performance and drive business results.
  • Lead cross-functional teams to deliver high-quality services and ensure compliance with regulatory requirements.
  • Design and implement process improvements to enhance efficiency and effectiveness.
  • Collaborate with stakeholders to identify areas for improvement and develop solutions.
  • Mentor and coach team members to enhance their skills and knowledge.

The ideal candidate will have strong leadership and communication skills, with the ability to work effectively in a fast-paced environment.

Requirements:

  • Minimum 4-5 years of experience in Quality Assurance or a related field.
  • Proven track record of delivering quality results and driving business growth.
  • Strong understanding of Lean Six Sigma principles and methodologies.
  • Excellent analytical and problem-solving skills.
  • Ability to work collaboratively in a team environment.


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