Content Review Specialist

4 weeks ago


Pasig, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

Content Moderator Positions

We are seeking a highly skilled Content Moderator to join our team at Eteam Workforce Private Corporation. As a Content Moderator, you will play a critical role in ensuring the quality and safety of our online marketplace.

Responsibilities:

* Perform manual moderation functions for incoming ads and users from various sources of report
* Ensure listings and users in our platform are compliant with our policies
* Identify and act on suspicious or undesirable content or behavior in our platform
* Perform moderation functions using different tools
* Identify areas of improvement and suggest solutions to enhance user experience and keep the marketplace safe
* Send and respond to tickets related to S&Q initiatives, fraud, disputes, account enforcement, and respond to authorities

Qualifications:

* Bachelor's/College degree in Business, Management, or IT-related courses
* Background in Quality Assurance or Administrative experience is preferred
* Basic proficiency with office software like Microsoft Office, Google Docs, and relevant industry-specific programs
* Detail-oriented mindset to spot patterns quickly even with limited variables
* Highly analytical in discerning different levels of content compliance
* Conversant in English and Filipino, whether verbal or written
* Good interpersonal skills and a team player
* Great passion for technology and self-growth
* Tech-savvy, requires minimum training to learn new systems and technology
* Ability to work in a fast-paced, high-pressure, deadline-driven environment
* Strategic thinking and outstanding problem-solving skills and overall positive attitude

If you are a motivated and detail-oriented individual who is passionate about technology and self-growth, we encourage you to apply for this exciting opportunity.



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