
Digital Transformation Leader
2 weeks ago
We are seeking a highly skilled professional to lead the design, configuration and continuous improvement of Microsoft 365 services across our organization.
Key Responsibilities- Serve as the technical owner and subject matter expert for Microsoft 365 platforms, focusing on performance, integration and user experience.
- Lead the configuration, deployment and optimization of services across Exchange Online, SharePoint, OneDrive, Teams, Power Platform and related compliance/security tools.
- Collaborate with architecture, cybersecurity and infrastructure teams to ensure secure, compliant and resilient service delivery.
- Provide technical guidance and documentation to support platform standardization and governance in collaboration with the cybersecurity team.
- Partner with Application Support and TBM teams to drive adoption, training and effective use of productivity tools.
- Support service integration across M365, Box and other platforms within the digital workplace ecosystem.
- Provide third-level support and act as escalation point for complex issues and service interruptions.
- Work collaboratively within Agile teams, embracing iterative delivery, continuous improvement and adaptive planning.
- Provide mentoring to junior engineers and regional IT staff, ensuring consistent capabilities across the organization.
- Deep expertise in Microsoft 365 platform administration and configuration (Exchange Online, SharePoint, Teams, Power Platform).
- Experience with Microsoft Purview, Intune, conditional access and data loss prevention policies is desirable.
- Strong scripting and automation experience (PowerShell, Power Automate etc.).
- Solid understanding of M365 licensing models, tenant architecture and service dependencies.
- Familiarity with hybrid identity management (Azure AD, Entra ID) and device integration.
- Security-first mindset with awareness of platform compliance and user access controls.
- Proven ability to document standards and procedures and collaborate across cybersecurity and support teams.
- Agile foundation knowledge and ability to lead and contribute within Agile delivery frameworks.
- Experience supporting regional or field-based teams with varied connectivity requirements.
Benefits: This role offers the opportunity to work with cutting-edge technologies, collaborate with experienced professionals and contribute to the success of our organization.
About Us: Our organization is committed to providing innovative solutions and exceptional customer service. We value teamwork, integrity and professionalism and strive to create a positive work environment.
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