Global Cash Recovery Expert

1 day ago

San Fernando, Central Luzon, Philippines beBeeCashCollector Full time $48,000 - $64,000

About the Role

Our organization is looking for a highly skilled and organized individual to join our team as a Cash Collections Specialist. This role involves working in a fast-paced global environment, efficiently collecting cash from customers, and maintaining positive relationships while ensuring adherence to our collections policies and procedures.

The key responsibilities of this role include:

  • Managing a high-volume multi-currency ledger, ensuring timely payments and adherence to agreed-upon terms.
  • Developing and maintaining customer relationships both internal and external, taking into account cultural and regional differences.
  • Query handling and investigation, liaising with other departments to ensure swift resolutions of queries and efficient OTC flow.
  • Cash allocation, assisting with identification of payments and ensuring short paid reason is identified and correctly categorized and resolved within month payment received.
  • Processing final notices, working with internal stakeholders, and taking appropriate levels of action in cases of non-payment, including up to account closure and service termination.
  • Ensuring all document processes are followed and approvals adhered to at all times.

Requirements

  • 3+ years proven track record of successful cash collection in a busy global AR team
  • Tenacious and professionally assertive
  • Advanced Excel skills and hands-on exposure to accounting systems
  • Ability to communicate effectively with both technical and non-technical colleagues
  • Strong written and oral communication skills along with strong interpersonal skills and relationship building
  • Strong organizational and planning skills with the ability to prioritize and manage workload involving multiple tasks, responsibilities, and deadlines with follow-through and minimal supervision
  • Self-starter and proactive thinker

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