Operations Team Manager

4 days ago


Davao City, Davao, Philippines JobsAvenuePH Full time
Key Responsibilities
  • Analyze information databases, historical data, and real-time information to create recommendations that improve daily objectives within the production team.
  • Monitor and maintain inbound service level goals, department expectations, and employee adherence.
  • Provide ad-hoc reporting as needed to show adherence to scheduled events within the site.
  • Collaborate with other Workforce Teams to make schedule recommendations regarding out-of-seat activity, VTO, and overtime.
Requirements
  • Bachelor's degree in a relevant field such as Business Administration, Operations Management, or related fields.
  • Minimum 3 years of experience in a similar role, preferably in a client-facing or operations management capacity.
  • Excellent analytical and problem-solving skills, with the ability to analyze complex data and provide insightful recommendations.
  • Strong communication and collaboration skills, with the ability to work effectively with various teams.


  • Davao City, Davao, Philippines Viking Cold Storage Full time

    Job OverviewViking Cold Storage is seeking a highly skilled and experienced professional to lead our operations team.Key ResponsibilitiesOversee daily warehouse operations, ensuring efficient and safe handling of frozen and chilled products.Maintain strong relationships with government agencies, including NMIS, BFAR, BFAD, and the BOC.Develop and implement...


  • Davao City, Davao, Philippines TASQ Staffing Solutions Full time

    Overview:TASQ Staffing Solutions is seeking a highly skilled Japanese Bilingual Operations Manager to join our team in Davao City. As an experienced leader, you will be responsible for managing day-to-day operations and ensuring seamless execution of tasks.About the Role:This position requires strong communication and leadership skills to effectively manage...


  • Davao City, Davao, Philippines TORCH Solutions Full time

    Job SummaryTORCH Solutions is seeking an experienced Team Leader to oversee the day-to-day operations of our customer service team. The successful candidate will have a proven track record of coaching and developing team members to reach their full potential.Key Responsibilities:• Oversee the daily activities of the customer service team, ensuring that...


  • Davao City, Davao, Philippines Jollibee Group of Companies Full time

    This is an exciting opportunity to join our team as a Team Operations Coordinator, where you will play a key role in coordinating and supporting the delivery of utility services to our internal customers.You will work closely with the facilities management team to ensure seamless operations, maintaining high levels of efficiency and customer satisfaction.Key...


  • Davao City, Davao, Philippines IBEX Global Solutions (Philippines) Inc. Full time

    Job DescriptionThe Operations Team Lead is responsible for the day-to-day functional supervision of non-exempt work groups, including work assignment and attendance monitoring. He/She will provide input into selecting, training, developing, and completing performance appraisals of work groups in accordance with organizational policies and applicable legal...


  • Davao City, Davao, Philippines CareerArc Full time

    Job SummaryThe Operations Team Lead is responsible for providing world-class support to call center agents and clients' customers, while consistently driving to exceed performance targets. This role involves managing a team of 10 or more agents, identifying areas for agent development, documenting account resolutions, and maintaining up-to-date product...


  • Davao City, Davao, Philippines Nezda Global Full time

    As a leader in the BPO industry, Nezda Global looks for experienced Healthcare Operations Team Leaders to drive performance.Key Qualifications:At least 1 year of experience as Team Leader/Lead or Operations Supervisor in the BPO industryStrong knowledge of Behavioral Coaching and its applicationsExperience in call center operations and/or supervising...

  • Operations Manager

    3 days ago


    Davao City, Davao, Philippines Pristine-Paradigm Jewelry Shop Full time

    Pristine-Paradigm Jewelry Shop seeks a detail-oriented Assistant Operations Manager to oversee daily operations and streamline processes. The ideal candidate is proactive, able to multitask, and has a business-related degree.Key Responsibilities:Assist in daily operations to ensure efficiency and effectiveness.Manage procurement processes and control...


  • Davao City, Davao, Philippines TORCH Solutions Full time

    Company OverviewTORCH Solutions is a dynamic and growing organization dedicated to delivering exceptional customer experiences.

  • Operations Manager

    3 days ago


    Davao City, Davao, Philippines Toplis Solutions Inc. - Davao Branch Full time

    We are seeking an experienced Operations Manager to oversee a short-term project-based initiative at Toplis Solutions Inc. - Davao Branch.About the Role:The ideal candidate will have strong leadership skills, logistics expertise, and the ability to work in a fast-paced, deadline-driven environment.This is a 3-month project that requires effective team...

  • Senior Team Manager

    7 days ago


    Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time

    Job DescriptionTalent Outsourcing Channel Solutions is seeking an experienced Team Leader to join our team. We require a professional with at least 6 months of experience in leadership roles, preferably in the BPO industry.Key Responsibilities:Lead and manage teams to achieve business objectivesMaintain high-quality service delivery and customer...

  • Operations Manager

    7 days ago


    Davao City, Davao, Philippines Citistar Shopping Center, Inc. Full time

    Job OverviewCitistar Shopping Center, Inc. seeks a visionary General Manager to drive profitability and growth by effectively managing operations, leading teams, and fostering a customer-centric culture.Key ResponsibilitiesDevelop and execute strategies to achieve business goals, adapting to market dynamics.Oversee daily operations, ensuring efficiency in...

  • Team Lead Manager

    7 days ago


    Davao City, Davao, Philippines Cobden & Carter International Full time

    Job Summary:We are seeking an experienced Operations Director to lead our team and drive business growth.


  • Davao City, Davao, Philippines 1Aviation Groundhandling Services, Corp. Full time

    Job DescriptionThe Airport Operations Manager will be responsible for overseeing the day-to-day operations of our ground handling team. This includes ensuring that all personnel are trained and equipped to handle their duties efficiently.Key Responsibilities:Operational Performance: Assist the Station Manager/Terminal Manager in managing and monitoring...


  • Davao City, Davao, Philippines BEAWESOME, INC. Full time

    BeAwesome, INC. is seeking a skilled Financial Operations Manager to oversee financial operations and ensure compliance with internal controls.Job Description:Lead and manage the finance team, providing guidance and support to team members.Oversee financial operations, ensuring accuracy and timeliness in financial reporting.Manage the hiring process for...

  • operations manager

    3 weeks ago


    Davao City, Davao, Philippines APPLEONE MACTAN INC. Full time

    Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance. The position works with direct reports (department heads) to develop and implement departmental strategies and ensures...


  • Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time

    Overview of Role:Talent Outsourcing Channel Solutions seeks a qualified candidate for the position of Business Operations Manager. This individual will oversee team operations and ensure smooth execution of business processes.Responsibilities:Lead and manage a team of professionalsDevelop and implement operational strategiesMaintain quality standards and...


  • Davao City, Davao, Philippines Private Advertiser Full time

    Job DescriptionWe are seeking a highly skilled Financial Operations Manager to join our team at Private Advertiser. This role will be responsible for managing manufacturing accounting, budgeting, forecasting, and cross-departmental collaboration to align with operational goals.The successful candidate will provide financial transparency by measuring...


  • Davao City, Davao, Philippines TORCH Solutions Full time

    TORCH Solutions is seeking a highly motivated and experienced Senior Operations Manager to drive team performance and achieve business goals. The ideal candidate will have a strong background in leadership and management, with a focus on overseeing the performance of a team of call centre operators. The key responsibilities include providing leadership,...


  • Davao City, Davao, Philippines Nabati Philippines Full time

    Job DescriptionThe Operational Management Lead is responsible for supporting the Finance Operations Manager in reducing operational costs, monitoring compliance with operational policies, and overseeing administrative works. The ideal candidate will have a strong understanding of operational principles and policies, as well as excellent leadership and...