
Customer Service Representative
3 days ago
We are seeking highly motivated individuals to fill a role in our team.
About the Role- Provide customer service through various communication channels
- Assist clients with inquiries and resolve issues efficiently
- High School or college graduate
- Excellent English communication skills
- No prior experience necessary, BPO experience is a plus
- Ability to work onsite
- Located within 25km to 35km
- Competitive salary package
- 13th month pay
- HMO with 3 free beneficiaries on day one
- 20% ND maternity/paternity leave
- Opportunity for rapid career growth for top performers
- Retirement and life insurance for qualified staff
- Work-life balance processes and programs
- Answer phone calls and provide important information and assistance to clients
- Check mail, fax, and internet mail to provide customer assistance
- Communicate with customers via phone or written correspondence to address concerns
- Answer participant questions and engage with participants to achieve a full understanding of their needs
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