Help Desk Specialists

2 weeks ago


Baguio City, Cordillera, Philippines Neksjob Corporation Full time

Key Responsibilities

We're seeking a highly skilled and enthusiastic individual to join our team as a Help Desk Specialist. Key responsibilities include:

  • Providing exceptional customer service via phone, email, or chat
  • Responding to customer inquiries in a timely and professional manner
  • Resolving complex customer issues through effective communication and problem-solving skills
  • Collaborating with internal teams to ensure seamless customer experience

Requirements

  • Excellent communication and interpersonal skills
  • Previous call center experience
  • Good to excellent English communication skills
  • Ability to work in a fast-paced environment and adapt to changing situations

Benefits

  • Very Competitive Salary
  • World-class facilities
  • Best Health insurance for you and your dependents
  • Paid leaves
  • Career advancement through our Track Trainee program


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