Computer Systems Professional

2 days ago


Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full time

Job Description

About the Position

We are looking for a skilled Technical Support Specialist to join our team at Hunter's Hub Inc.

This is an excellent opportunity for someone who is enthusiastic about delivering high-quality customer service and technical support.

Key Responsibilities

The successful candidate will be responsible for:

  • Providing technical assistance to customers via various communication channels.
  • Troubleshooting and resolving technical issues related to hardware, software, and networks.
  • Logging and tracking support requests to ensure efficient resolution.
  • Maintaining accurate records of customer interactions and solutions.
Requirements

To be considered for this role, you will need:

  • A degree in Computer Science or related field.
  • At least 2 years of experience in a Helpdesk or technical support role.
  • Excellent communication and problem-solving skills.
  • A strong understanding of computer systems and networking concepts.


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