Freight Logistics Coordinator

5 days ago


Manila, National Capital Region, Philippines Insight Full time
Job Overview

The Freight Logistics Coordinator plays a crucial role in ensuring the smooth transportation of goods from point of origin to destination. This involves releasing freight holds, processing carrier claims, and maintaining accurate records of shipment status.

  1. Freight Hold Releases: The coordinator is responsible for reviewing orders on freight hold, calculating freight costs when necessary, and releasing orders once all requirements have been met.
  2. Claims Processing: Daily maintenance of claims status reports and processing of carrier claims are essential duties. The coordinator must maintain a claims spreadsheet, provide required information to carriers for processing, follow up with carriers for payment, create debit entries in SAP to offset claim payments, work with accounting to offset claim balances and denials, and update material master files to prevent future damage.
  3. Carrier Freight Bill Auditing: The coordinator reviews carrier invoices for correct pricing and charges, processes payment upload spreadsheets for Accounts Payable, scans and uploads freight invoices into the Transportation Share Drive, and resolves billing issues and past-due accounts with various freight companies.
  4. Shipment Updates: The coordinator maintains daily project/rollout status spreadsheets that track shipment numbers, statuses, and Proof of Delivery (POD). They also update the project tracking tool.
  5. Quotes and RFPs: The coordinator is responsible for obtaining competitive freight quotes for individual orders or RFP bids.
  6. Sales Support: The coordinator provides daily sales support by re-routing shipments, tracking shipments, arranging special handling, resolving delivery and pickup issues, working with the Global Help Desk to release, rate, and route international shipments, and validating third-party account numbers and updating client accounts in SAP.
  7. Assistance to Transportation Manager/Supervisor: The coordinator assists with rollouts, projects, and other daily tasks assigned to the department.


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