Digital Transformation Specialist

5 days ago

Taguig, National Capital Region, Philippines HelloConnect Full time
About Us

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. We're now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh
HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. Our dedication to providing high-quality, convenient, and sustainable meal solutions inspires people to cook and eat healthy at home. We're driven by innovation and customer satisfaction, driving our ongoing success.

Job Description
You'll be part of a global team of designers, responsible for supporting the design team in creating visually appealing and effective designs that meet the needs of our 6 different brands in 18 markets. You'll work closely with senior designers to learn and develop design skills, while also having the opportunity to work on your own projects. You'll report to the Design Team Lead and Head of Design while collaborating with other key stakeholders across the wider business.

You'll help preserve brand consistency across all printed materials and designs, and across all paid marketing channels. You'll also ensure the consistency of our Corporate Identity. A highly creative individual who can bring new innovative ideas across the business with your designs, you'll have great attention to detail and a passion for maintaining brand consistency. Your work will contribute to the development of our brand by attracting more customers and increasing customer value through digital designs that are creative, attractive, emotional, and strategic enablers. Your concepts will travel around the world

  • Develop and design consistent and effective digital marketing assets (static and video) across multiple markets, brands, and categories of the business.
  • Seamlessly execute resizes, adaptations, and translations across a variety of digital marketing assets.
  • Manage the workflow of incoming requests and execute projects from the conceptual stage to the final product against tight deadlines.
  • Collaborate with global inter-departmental teams including operations, procurement as well as stakeholders in local markets.
  • Uphold global brand identity guidelines and translate them into any creative projects you are working on.
  • Create effective paid marketing assets and campaigns through innovative and creative solutions relevant to existing trends.
  • Offer advice to juniors and share knowledge with colleagues, encouraging others to share and explore their ideas.
  • Maintain high standards and ensure only the best work is released to stakeholders.
  • Participate in brainstorming sessions and bring fresh ideas to the table.
  • Stay up to date with industry trends, digital design trends and technologies.

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