Customer Experience Resolution Specialist

Job Description:The Customer Experience Resolution Director at AXA Philippines is responsible for overseeing the end-to-end process of customer complaint resolution. This role involves developing and implementing strategies to ensure a seamless customer-centric experience.Main Responsibilities:Develop and implement complaint-handling strategiesImprove...

Job Summary:We are seeking a Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for investigating and resolving complex insurance claim issues.Key Responsibilities:Investigate and resolve complex insurance claim issues in a timely and efficient mannerAdapt quickly to procedural or policy changes to...

About the RoleAs a Service Resolution Specialist, you will play a crucial part in resolving customer complaints and addressing their concerns. This role requires strong problem-solving skills, attention to detail, and effective communication abilities. You will work closely with internal teams to provide prompt resolutions and ensure high-quality customer...

Are you looking for a challenging role that involves resolving complex customer issues? As a Payment Resolution Specialist, you will be responsible for resolving customer complaints and issues related to payment and account management. Your primary objective will be to provide timely and accurate resolutions to ensure customer satisfaction.Key...

Job Title: Claims Resolution Specialist - Customer FocusWe are seeking a highly skilled Claims Resolution Specialist to join our team. The successful candidate will be responsible for managing and resolving customer-focused claims, ensuring that all stakeholders are satisfied with the outcome.The ideal candidate will have excellent customer service skills,...

The Dispute Resolution Specialist plays a pivotal role in ensuring that customer complaints are handled efficiently and effectively. The primary responsibility of this position is to manage and resolve escalated complex customer cases, minimizing the need for external dispute resolution.Key qualifications include 3-5 years of experience within the financial...

About the roleSeeking a dedicated and customer-focused Customer Resolution Specialist to join our dynamic team in Quezon City. In this full-time role, you will be the primary point of contact for customers, providing exceptional service and support for their Consumer Electronics accounts.What you'll be doingHandle inbound customer calls and enquiries in a...

Job Title: Multilingual Customer Experience Specialist - MandarinJob Description:This is an exciting opportunity to work as a multilingual customer experience specialist, handling consumer inquiries, feedback, and issues in Mandarin. The role involves troubleshooting, researching solutions, and providing resolutions to Level 1 consumer problems.Key...

Job OverviewWe are seeking a skilled Debt Resolution Specialist to join our team. The successful candidate will be responsible for reducing aged debtor reports, resolving disputes with operations and sales interfaces, managing debtors within 45 to 120 Days, handling customer queries, and implementing payment plans.Key ResponsibilitiesDebtor Management:...

Join our team as an Aging Claims Resolution Specialist at Sourcefit DR! In this critical role, you will be responsible for identifying and resolving aged claims, managing claim status, and communicating with patients and insurance providers to ensure timely resolution.About the Position:Identify and prioritize aged claims for resolutionCommunicate with...