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Financial Account Coordinator

1 week ago

Pasig, National Capital Region, Philippines MIRANDA GLOBAL SOLUTION Full time

Job Description

We are looking for a skilled Financial Account Coordinator to join our team. As a Financial Account Coordinator, you will be responsible for responding to customer inquiries, gathering customer information, troubleshooting customer issues, and escalating complex problems to the appropriate team.

  • About Us:
  • MIRANDA GLOBAL SOLUTION is a global company that provides innovative financial solutions to its clients.

Responsibilities:

  • Respond to customer inquiries via email, phone, or live chat.
  • Gather customer information and understand their needs to provide relevant solutions.
  • Troubleshoot basic customer issues and provide clear instructions.
  • Escalate complex problems to the appropriate team when necessary.

Data Entry:

  • Input customer data into CRM systems accurately.

Customer Service:

  • Provide excellent customer service by being responsive and helpful.