Benefits Advisor

2 weeks ago


Makati City, National Capital Region, Philippines InLife Health Care Full time

Job Description

The Benefits Advisor is responsible for ensuring that IHC members availing of the medical benefits receive appropriate assistance. This role operates 24/7 to contribute to employee engagement and retention in proportion to the medical needs of the company and covered companies and individuals.

Key Responsibilities

  • Provide information and guidance to members on their medical benefits.
  • Help members navigate the medical benefits system.
  • Resolve issues and complaints related to medical benefits.
  • Collaborate with other teams to ensure seamless delivery of services.
  • Stay up-to-date with company policies and procedures related to medical benefits.

Requirements

  • Graduate of any 4-year college course, preferably medical allied. Undergraduates are also welcome to apply.
  • Experience in insurance/HMO and value-adding services preferred.
  • Good communication (oral and written) and interpersonal skills.
  • Computer literate.
  • Customer service oriented.
  • Decisive and analytical mind.
  • Willingsness to do shifting schedules.
  • Ability to work onsite in Makati City.
  • Ability to start ASAP.

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