Benefits Advisor
2 weeks ago
Job Description
The Benefits Advisor is responsible for ensuring that IHC members availing of the medical benefits receive appropriate assistance. This role operates 24/7 to contribute to employee engagement and retention in proportion to the medical needs of the company and covered companies and individuals.
Key Responsibilities
- Provide information and guidance to members on their medical benefits.
- Help members navigate the medical benefits system.
- Resolve issues and complaints related to medical benefits.
- Collaborate with other teams to ensure seamless delivery of services.
- Stay up-to-date with company policies and procedures related to medical benefits.
Requirements
- Graduate of any 4-year college course, preferably medical allied. Undergraduates are also welcome to apply.
- Experience in insurance/HMO and value-adding services preferred.
- Good communication (oral and written) and interpersonal skills.
- Computer literate.
- Customer service oriented.
- Decisive and analytical mind.
- Willingsness to do shifting schedules.
- Ability to work onsite in Makati City.
- Ability to start ASAP.
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