Customer Service Representative
4 days ago
GDV Outsourcing is a leading provider of outsourcing solutions, dedicated to delivering exceptional customer experiences. Our team is passionate about creating a seamless and efficient experience for our clients and customers.
Job Description:
We are seeking highly motivated and empathetic individuals to join our virtual call center team as Customer Service Representatives. In this role, you will be responsible for providing top-notch support to our clients' customers via phone, email, or chat. Your primary goal will be to resolve issues efficiently and effectively, ensuring complete customer satisfaction.
Required Skills and Qualifications:
* At least SHS Graduate or equivalent
* HS Grad with old curriculum (College Level) or Graduates
* Experience in BPO industry an asset
* Ability to work flexible hours, including night shifts
* Excellent communication and problem-solving skills
Benefits:
* Competitive compensation package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
Others:
* The ability to work independently and as part of a team
* Basic computer skills and familiarity with CRM software
Minimum Hiring Requirements:
Amenable to work at night shift, shifting schedule, can start ASAP.
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