
Remote Customer Service Representative
2 days ago
We are seeking Customer Service Representatives to work remotely and assist customers with service inquiries.
Job ResponsibilitiesThe Ideal Candidate:
- Will be highly motivated and dedicated, with excellent communication skills.
- Must have a high school diploma or equivalent.
- Ability to type swiftly and accurately (20+ words a minute).
- Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) and Windows operating systems.
- Reliable and able to maintain regular attendance and punctuality.
- Able to evaluate, troubleshoot, and follow up on customer issues.
Key Performance Indicators:
- Meet or exceed performance metrics for handling customer inquiries.
- Ensure timely and accurate resolution of customer issues.
- Develop strong relationships with customers through empathetic and responsive communication.
Compensation & Benefits
We offer a competitive compensation package, including HMO coverage, dental benefits, meal allowances, and opportunities for career growth and promotion.
What We Offer
- Flexible remote work arrangements.
- Opportunities for professional development and training.
- A supportive team environment.
This job operates in a professional office environment. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.
Reasonable AccommodationWe are committed to providing reasonable accommodations for individuals with disabilities. If you require an accommodation, please contact Human Resources.
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