See more Collapse

Onboarding Software Engineer

1 month ago

Philippines Manila PartnerHero Full time
Role Details

Type of Support: Front-End Software Engineering

Contract Duration: Full-time / Permanent

Work Schedule: To be determined

Work Type and Location: Hybrid, Metro Manila

About The Role

PartnerHero is looking for a front-end focused Software Engineer with experience in HTML, CSS, and JavaScript. By joining our team, you will have the opportunity to grow the family of world-class hotels using our partner's payment platform to simplify payment and booking systems. Your job will be to provide technical integration support throughout the process of onboarding new clients, collaborate with the various teams around the organization, document issues/bugs in Jira, and identify resolutions to complex technical problems. In short, you will contribute to our partner's rapid growth and expand the network of hotels making bookings easier than ever

before. Our ideal candidate is passionate about writing front-end integration code and working through challenging technical issues as a team across a variety of hotel websites.

If you are passionate about tech, travel, and teamwork, this role is definitely for you

You'll Be...

  • Assisting with the technical integration of hotel websites with various partner products
  • Working closely with Onboarding Managers to ensure that requests are completed on time to meet go-live expectations
  • Ensuring technical issues are resolved and communicated with the rest of the team
  • Drafting technical process documentation updates for our internal and external knowledge base
  • Performing root cause analysis with the QA-s and Onboarding Managers
  • Assisting customers by performing analysis of various issues relating to content changes, bugs, and issues on the SDK, as well as API issues
  • Properly escalating unresolved issues to appropriate internal teams

What You Bring To The Table

  • 3+ years of experience with HTML, CSS, and JavaScript
  • 1+ years of experience with React, Vue, or similar JavaScript frameworks
  • Advanced English skills - spoken, written, and comprehension
  • A solid understanding of modern website development
  • Experience building and modifying websites built with WordPress, React, and WebFlow
  • Ability to work collaboratively in a remote team environment
  • Ability to diagnose and troubleshoot complex technical issues
  • Dexterity to work and thrive in a fast-paced environment, learn quickly and retain diverse web technologies and techniques
  • Ability to provide step-by-step technical help, both written and verbal
  • Excellent technical documentation skills
  • Understanding of Google Analytics and Google Tag Manager
  • Ability to troubleshoot website issues utilizing Chrome or Safari dev tools
  • Embody and exemplify the PartnerHero core values consistently and set the tone for others: Be Humble, Care for Others, Take Ownership, Embrace Growth, and Manifest Trust

What We Provide

  • Hybrid workplace - depending on the partner, role, management, and/or personal workspace
  • Overtime is available if applicable
  • Competitive compensation based on experience
  • Attractive benefits package including medical, dental, and vision options based on location
  • Access to free posture-based fitness workouts from home
  • Paid Sabbatical Leave
  • Training opportunities provided by PartnerHero and outside entities
  • 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development

Why PartnerHero

PartnerHero is a mission-driven company with a passion for helping good businesses succeed. We build teams that help companies scale in every facet of their business—from customer support to Software QA, content moderation, design, engineering, and more. We work with over 75+ tech-forward companies including Etsy, Udemy, Good Eggs, Grindr, and Loom. PartnerHero not only offers fair compensation and benefits, but a culture that values inclusion, belonging, and opportunities for professional growth.

How We're Different

Historically, the outsourcing industry has valued profit over people and compensated for high turnover by underpaying employees. We want to change that. PartnerHero not only offers fair compensation and benefits but values inclusion, belonging, and opportunity.

Read more about our Core Values and story

PRIVACY NOTICE

PartnerHero is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes.

To understand more about PartnerHero's privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center

We have other current jobs related to this field that you can find below

  • Project Engineer

    1 week ago

    Manila, National Capital Region, Philippines The Chemical Engineer Full time

    ABOUT UNILEVERUnilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will...

  • Customer Onboarding Specialist

    1 week ago

    Manila, National Capital Region, Philippines Esevel Pte Ltd Full time

    Opportunity in a company with a solid track record of performance Remote friendly work culture Rapid career advancement with opportunities to learn Competitive salary and Performance bonus Paid time off & Medical insuranceA Customer Onboarding Specialist in the SaaS space who is passionate about working with new customers and leading their end-to-end launch...

  • Onboarding Specialist

    1 week ago

    Manila, National Capital Region, Philippines Dialpad Full time

    About the teamDialpad's Professional Services team plays an essential role in educating customers on Dialpad products. This team aligns closely with Sales, Customer Success and Support to constantly improve our product deployment and change management process.Your roleAs an Implementation Specialist, you are at the crux of customer interaction and...

  • Software Engineer Intern

    2 months ago

    Philippines Seiko Philippines (Chronometer Corporation) Full time

    Software Engineer InternPosition Overview:Are you a passionate and motivated student looking to kickstart your career in software engineering? We're seeking interns to join our dynamic team and gain hands-on experience in developing cutting-edge software solutionsKey Responsibilities:Collaborate with our development team to design, develop, and test software...

  • Software Engineer

    1 week ago

    Manila, National Capital Region, Philippines HTK Full time

    Select how often (in days) to receive an alert: Software Engineer Software Engineer Position Location: Philippines Role Overview In this role, the Software Engineer is exposed to the entire product stack and works with our globally distributed team on our web platform products. In addition, the Software Engineer is fully engaged (hands on) in the day...

  • Software Engineer

    1 week ago

    Manila, National Capital Region, Philippines Itrs Insights Full time

    Software Engineer (Python Full-stack Development)Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing.Our headquarters are in Shoreditch - London's tech...

  • Senior Software Engineer

    1 week ago

    Manila, National Capital Region, Philippines Sovereign's Capital Full time

    Xendit provides payment infrastructure across Southeast Asia, with a focus on Indonesia, the Philippines and Malaysia. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform...

  • Software Engineer

    1 week ago

    Manila, National Capital Region, Philippines Itrs Insights Full time

    Software Engineer (Python Back-end Development)Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing.Our headquarters are in Shoreditch - London's tech...

  • It Software Engineer

    1 month ago

    Manila, Philippines Service Center APAC Full time

    & Responsibilities:Develops software solutions by understanding information needs of the Medical Solutions Division businessAdvocates and enhances the Agile software development lifecycleDetermines operational feasibility of solution designs by evaluating analysis, problem definition, requirements, solution development, and proposed solutionsDevelops...

  • It Software Engineer

    3 weeks ago

    Manila, Philippines Service Center APAC Full time

    & Responsibilities:Develops software solutions by understanding information needs of the Medical Solutions Division businessAdvocates and enhances the Agile software development lifecycleDetermines operational feasibility of solution designs by evaluating analysis, problem definition, requirements, solution development, and proposed solutionsDevelops...

  • It Software Engineer

    1 month ago

    Manila, National Capital Region, Philippines Service Center APAC Full time

    & Responsibilities:Develops software solutions by understanding information needs of the Medical Solutions Division businessAdvocates and enhances the Agile software development lifecycleDetermines operational feasibility of solution designs by evaluating analysis, problem definition, requirements, solution development, and proposed solutionsDevelops...

  • It Software Engineer

    1 week ago

    Manila, National Capital Region, Philippines Service Center APAC Full time

    & Responsibilities:Develops software solutions by understanding information needs of the Medical Solutions Division businessAdvocates and enhances the Agile software development lifecycleDetermines operational feasibility of solution designs by evaluating analysis, problem definition, requirements, solution development, and proposed solutionsDevelops...

  • It Software Engineer

    3 weeks ago

    Manila, National Capital Region, Philippines Service Center APAC Full time

    & Responsibilities:Develops software solutions by understanding information needs of the Medical Solutions Division businessAdvocates and enhances the Agile software development lifecycleDetermines operational feasibility of solution designs by evaluating analysis, problem definition, requirements, solution development, and proposed solutionsDevelops...

  • Software Engineer

    3 weeks ago

    Manila, Philippines Kuehne Nagel Full time

    We are looking for a Software Engineer (m/f/d) to join our agile and international team. Your Role In this role, you will be developing our platforms who support our business all over the world. You will be joining a global team of engineers and analysts and build products to provide innovative solutions to delight your stakeholders. We want you to help take...

  • Software Engineer

    4 weeks ago

    Manila, Philippines Kuehne Nagel Full time

    We are looking for a Software Engineer (m/f/d) to join our agile and international team. Your Role In this role, you will be developing our platforms who support our business all over the world. You will be joining a global team of engineers and analysts and build products to provide innovative solutions to delight your stakeholders. We want you to help take...

  • Software Engineers

    2 months ago

    Philippines Nabepero Philippines Inc. Full time

    SOFTWARE ENGINEERSJob DescriptionCandidate must possess at least Bachelor's/College Degree in Computer Science/Information Technology or equivalent.At least 1 Year(s) of working experience in the related field is required for this position.Required Skill(s): PHPPreferably 1-4 Yrs Experienced Employee specialized in IT/Computer Software or...

  • Software Engineer

    4 weeks ago

    Manila, National Capital Region, Philippines Kuehne Nagel Full time

    We are looking for a Software Engineer (m/f/d) to join our agile and international team. Your Role In this role, you will be developing our platforms who support our business all over the world. You will be joining a global team of engineers and analysts and build products to provide innovative solutions to delight your stakeholders. We want you to help take...

  • Software Engineer

    1 week ago

    Manila, National Capital Region, Philippines Kuehne + Nagel AS Full time

    We are looking for a Software Engineer (m/f/d) to join our agile and international team. Your Role In this role, you will be developing our platforms who support our business all over the world. You will be joining a global team of engineers and analysts and build products to provide innovative solutions to delight your stakeholders. We want you to help take...

  • Software Engineer

    1 week ago

    Manila, National Capital Region, Philippines Kuehne Nagel Full time

    We are looking for a Software Engineer (m/f/d) to join our agile and international team. Your Role In this role, you will be developing our platforms who support our business all over the world. You will be joining a global team of engineers and analysts and build products to provide innovative solutions to delight your stakeholders. We want you to help take...

  • Software Engineer

    3 weeks ago

    Manila, National Capital Region, Philippines Kuehne Nagel Full time

    We are looking for a Software Engineer (m/f/d) to join our agile and international team. Your Role In this role, you will be developing our platforms who support our business all over the world. You will be joining a global team of engineers and analysts and build products to provide innovative solutions to delight your stakeholders. We want you to help take...