Reconciliation Utility Demand

1 month ago

Taguig, Philippines JPMorgan Chase Bank, N.A. Full time
Job Description :

As a Business Process Analyst, you'll provide support on a variety of initiatives by analyzing existing processes, identifying process gaps, identifying areas for improvement, and developing the appropriate controls for each. You'll support business partner deliverables, including documenting business requirements, providing testing support, documenting quality standards, and demonstrating adherence to established procedures while demonstrating an in-depth working knowledge of the entire Managed Account process.

As a Business Process Analyst within Nostro Manila Reconciliations, you'll be responsible for the following. The candidate will be part of Reconciliation Utility and will manage product change, onboarding and partnering with tech for automation for the functions in a 24 X 5 environment, supporting Asia, EMEA and WHEM regions. The candidate will be responsible for understanding the key metrics and risk components.

Job responsibilities

  • Meet client deliverables with a high level of timeliness and accuracy
  • Develop an environment of continuous focus on quantifiable productivity and quality. Constant and regular review of processes and performance with focus on improving departmental competency / performance rating.
  • Regularly reviews of procedures assuring new processes are documented. Identify business knowledge gaps and ensure everyone has ownership of deliverables.
  • Interact with global location managers in an effective and professional manner.
  • Closely work with tech teams on projects deliveries, solution and design.
  • Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment.
  • Monitors all relevant Management Information System data ensuring all issues have been resolved expediently.
  • Lead and manage multiple projects
  • Identify department strategy and goals related to broader organizational goals and direction.
  • Work directly with senior managers to identify technology, resource and/or process needs. Identifies opportunities for improvements in the process and recommends solutions.
  • Ensure that training is taking place and that it is within budget.

Required qualifications, capabilities and skills

  • Graduate with Minimum 5+ years of work experience in a financial institution.
  • Working knowledge of various aspects of Reconciliations, Cash and stock products
  • SWIFTS framework knowledge
  • Strong Interpersonal skills to be able to communicate internally & externally and at all levels.
  • Excellent written & oral communication skills in English.
  • Provenability to build strong business relationships within the site and across the business.
  • A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
  • Ability to use creative problem solving techniques to solve business issues.
  • An acute client focus.
  • Strong PC, project management, and analytical skills.
  • Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met.
  • Content writing, ability to create high end Power point slides etc

Preferred qualifications, capabilities, and skills

  • Advantage †coding and knowledge of different automation softwares like Alteryx, Xcpetor, AI etc
  • Prior experience in client & third party bank investigations will be an added advantage.
  • Project Management/ Implementation experience would be a plus.

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